Asda Pharmacy

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  • Pharmacy Information
  • Asda Pharmacy is a pharmacy near Southgate and provides a list of services listed below if available. The pharmacy has 5 reviews with a rating of 1.4 stars out of 5.
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  • Pharmacy Services
    • (NHS): Emergency contraception
    • (NHS): Vaccination service
    • (Non-NHS): Blood pressure monitoring
    • (Non-NHS): Emergency contraception
    • (Non-NHS): Inhaler technique service
    • (Non-NHS): Seasonal flu vaccination service (not at risk groups)
    • (Non-NHS): Stop smoking service
    • (Non-NHS): Travel clinic
    • (Non-NHS): Vaccination service
    • Appliance dispensing
    • Appointment booking available for consultations
    • Appointment booking for consultations not required
    • Inhaler recycling
    • Medicines use review (MUR) service
    • New medicine service
    • Prescription collection from local General Practices
    • Private consultation room
    • Public Health
    • Seasonal flu vaccination service (at risk groups)
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  • Patient Ratings

    Excellent
     

    Good
     

    Ok
    1

    Poor
     

    Terrible
    4

  •  Patient Reviews

    Asda Pharmacy
    provider logoBy:Anonymous
    Rating:..Star Rating
    Mar 19 2022

    I go to asda in Southgate and Edmonton Green. Not only are the staff rude, unhelpful especially at Edmonton Green but the trolleys are disgusting! Whenever I go I end up with a bad back (I suffer from spondylosis in my spine) as I am trying to keep it going in the direction I want. I noticed the prices are going up too so, i hope Asda can get new trolleys with the profit you make not for myself but for other customers as I doubt very much I will be going back. Sorry Asda looks like you will be down £300.00 to £400.00 a month as I will take my custom else where!

    Asda Pharmacy
    provider logoBy:Anonymous
    Rating:..Star Rating
    Aug 21 2019

    This is one of the worst Pharmacies I’ve ever had the misfortune of dealing with! Despite my surgery sending my prescription for preparation - I’ve been told on this past three visits to wait for half and hour and return to collect the script. The customer service agents are poorly trained and have no understanding of treating medical issues with confidence, empathy and sensitivity. I will shortly be asking my doctor to change my nominated Pharmacy.
    Original Comment Report...

    Reply from Asda Pharmacy
    Thu, 22 Aug 2019 10:13:10 +0100

    We are sorry that you were not happy with your experience at our pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link http://asda-stores.custhelp.com/app/ask

    Asda Pharmacy
    provider logoBy:Anonymous
    Rating:..Star Rating
    Aug 1 2019

    I have been collecting my prescrption at ASDA Southgate for almost 1.5 years now. My past 4 experiences have been extremely bad. The customer service attendants there are not properly trained to handle customer issues. Instead of offering to solve any issues they acussed the customer of NOT SUBMITTING THE PRESCRIPTION AT ALL or NOT BEING ABLE TO REMEMBER EXACT DATE THE PRESCRIPTION WAS SUBMITTED. I did asked for a receipt or acknowledgement but was told there is no need. I have been told msny times to come back next Friday without 1st checking when the prescription was sibmitted. They ought to be polite and patient with the customer. I have worked for more than 20 years in vatious banks and a Managing Director of a Home Care company in London. That is not the right way to talk to a customer not in the public when every one around can hear the commotion. Please train your staff on customer service before you put them in the front line.
    Original Comment Report...

    Reply from Asda Pharmacy
    Fri, 02 Aug 2019 08:22:07 +0100

    We are sorry that you were not happy with your experience at our pharmacy, and we are grateful for your feedback. We would be happy to look into this for you if you would like to contact us via this link http://asda-stores.custhelp.com/app/ask

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    • Pictures from the Public
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    Asda Pharmacy, Asda Superstore,130 Chase Side,Southgate,N14 5PW

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