Nuffield Pharmacy is a pharmacy near Cambridge and provides a list of services listed below if available. The pharmacy has 5 reviews with a rating of 1.6 stars out of 5.
Pharmacy Services
(NHS): Emergency contraception
(NHS): Stop smoking voucher service
(NHS): Supervised consumption of medicines
(NHS): Vaccination service
(Non-NHS): Blood pressure monitoring
(Non-NHS): Emergency contraception
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Type 2 diabetes screening
(Non-NHS): Vaccination service
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Prescription delivery service
Private consultation room
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
Good
1
Ok
Poor
Terrible
4
Patient Reviews
Nuffield Pharmacy
By:
Anonymous
Rating:..
Apr 23 2019
Waiting for a prescription is like waiting for a bus in the desert but without the uncomfortable feeling of actually having to wait where you clearly do not feel wanted. Always long queues and staff too busy chatting to serve or you might get one pop out to serve a customer and then disappear for another length of time until the queue reaches the door or you hear customers tutting and discussing their awful experiences at this chemist and then if you are lucky another member of staff might stop stacking shelves and serve. Customer service with a smile is non existent and if you dare say you will wait for a prescription beware of the reception and the extended wait time if you have uttered the 'I will wait words'. Have been to many chemists over the years and this one is 'one of a kind', and not in a good way, like other customers have said to me on many a visit 'go to another chemist to get your prescriptions as you will be quicker walking a few miles to one, it will be quicker service'. Original Comment Report...
Reply from LloydsPharmacy Wed, 24 Apr 2019 10:06:02 +0100
Hi there
I apologise for the disappointing service and wait times you experienced when visiting our pharmacy. This certainly isn’t the level of service we want for our customers. I understand it must have been very frustrating and I’m sorry for any upset this may have caused.
I will ensure your feedback is recorded and shared with the Regional Management Team, who will take the necessary action. Customer feedback is very important to us as this helps us to identify which areas we need to focus on improving.
I apologise for any inconvenience caused and hope you see an improvement in future.
Jas
Nuffield Pharmacy
By:
Anonymous
Rating:..
Mar 30 2018
Despite an ongoing prescription they never have the items in stock and the customer service leaves a lot to be desired Original Comment Report...
Reply from LloydsPharmacy Tue, 03 Apr 2018 15:39:15 +0100
Hi,
I am sorry to read of the issues that you have had, please call in on 0345 600 3565 opt 2 to discuss this further.
Kind regards
Customer Care Team
Nuffield Pharmacy
By:
Anonymous
Rating:..
Nov 27 2017
Their service is at best slow, though civil between whinging, the staff appear to think you should be grateful for them actually doing the job they are paid to do.
And even though they are next to the practice, it can take them over a week to process a prescription.
The best advice -- is to use another pharmacy. Original Comment Report...
