Well Cambridge - York Street HC

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  • Pharmacy Information
  • We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.

    Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.

    Our pharmacies

    We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.

    As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.

    Well Cambridge - York Street HC is a pharmacy near Cambridgeshire and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 18 reviews with a rating of 4 out of 5.
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  • Pharmacy Services
    • (NHS): Domiciliary support service
    • (NHS): Emergency contraception
    • (NHS): Inhaler technique service
    • (NHS): Medication review service
    • (NHS): Post-discharge support
    • (NHS): Supervised consumption of medicines
    • (Non-NHS): Blood pressure monitoring
    • (Non-NHS): Healthcheck
    • (Non-NHS): Inhaler technique service
    • (Non-NHS): Seasonal flu vaccination service (not at risk groups)
    • (Non-NHS): Stop smoking service
    • (Non-NHS): Vaccination service
    • (Non-NHS): Weight management
    • Appliance dispensing
    • Appointment booking available for consultations
    • Appointment booking for consultations not required
    • Medicines use review (MUR) service
    • New medicine service
    • Prescription collection from local General Practices
    • Private consultation room
    • Public Health
    • Seasonal flu vaccination service (at risk groups)
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  • Patient Ratings

    Excellent
    14

    Good
    1

    Ok
     

    Poor
    1

    Terrible
    5

  •  Patient Reviews

    Well Cambridge - York Street HC
    provider logoBy:Ann
    Rating:..Star Rating
    Aug 6 2021

    Been with them for years and particularly wonderful for me and my disabled husband as he has many different medications. Suddenly everyone's left and they just delivered 2 carry bags of his meds and said they were not doing dosset boxes anymore. Lot missing and I saw they were in a mess so said I'd call back in couple days, did so but they said we had no prescriptions to pick up, took hour to sort out that they did own then said they hadn't reviewed 2 of the 4 outstanding in end put back on and went to boots instead. Boots chemist had call while I waited and york st pharmacy said his meds were there waiting pick up. Had 15 mins before closure to drive like a maniac to get there and meds were bagged up and obviously been hidden somewhere no apology just complaints of how hard done by and busy they were. Now moved completely and fe so let down after all these years with them.

    Well Cambridge - York Street HC
    provider logoBy:Ben
    Rating:..Star Rating
    Dec 20 2020

    I've been coming here ten years. Occasionally a hiccup in prescription, but that was to do with my GP. The staff are open and I will continue to be with them for ages. Ben wood

    Well Cambridge - York Street HC
    provider logoBy:Cathyh
    Rating:..Star Rating
    Jul 6 2022

    I’ve used this pharmacy for many years and the service was very poor. Within the last couple of years new staff have started and the environment has changed for the better, it’s a pleasant experience and not one that I dread. All of the staff are very polite and go out of their way to sort any problems out and communicate effectively. The young man who usually answers the telephone has a very pleasant manner and deserves to be praised for his excellent customer service skills.

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    Well Cambridge - York Street HC, 144 York Street,Cambridge,CB1 2PY

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