Whilst at the counter my daughter's coat accidentally brushed against some glass vitamin jars, which were on the shelf behind us and 2 smashed to the floor. I appreciated that I should pay towards the cost of the damage but the manager/pharmacist insisted that I pay the full retail price (not cost price) of both items which came to over £30. They had no interest in a compromise despite it being a pure accident by a six year old child. Why are expensive glass jars positioned at a child's level, in a congested area, where people are waiting for prescriptions or paying for other items? Even an adult could accidentally knock them with their jacket/handbag. I will not be using this pharmacy again. I will be sticking to my usual and preferred pharmacist in the village.
Original Comment Report...

This place is too cluttered and far too difficult to manoeuvre around, especially with a buggy. I've also found the staff on the counter to lack basic knowledge of products. It's also more expensive than the place across the road
Original Comment Report...

I cannot speak highly enough of the service they provide for my elderly parents. The pharmacist has provided lots of guidance to ensure that any additional medicines are appropriate with the prescribed medication and the advice has been invaluable. The whole team have been so patient and kind and they respond very quickly to any query I might have.
Original Comment Report...