Well Alsager - Lawton Road

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  • Pharmacy Information
  • We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.

    Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.

    Our pharmacies

    We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.

    As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.

    Well Alsager - Lawton Road is a pharmacy near Stoke-on-Trent and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 4 reviews with a rating of 4 out of 5.
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  • Pharmacy Services
    • (NHS): Domiciliary support service
    • (NHS): Inhaler technique service
    • (NHS): Medication review service
    • (NHS): Minor ailment service
    • (NHS): Post-discharge support
    • (NHS): Stop smoking service
    • (NHS): Supervised consumption of medicines
    • (Non-NHS): Blood pressure monitoring
    • (Non-NHS): Healthcheck
    • (Non-NHS): Inhaler technique service
    • (Non-NHS): Seasonal flu vaccination service (not at risk groups)
    • (Non-NHS): Stop smoking service
    • (Non-NHS): Vaccination service
    • (Non-NHS): Weight management
    • Appliance dispensing
    • Appointment booking available for consultations
    • Appointment booking for consultations not required
    • Medicines use review (MUR) service
    • New medicine service
    • Prescription collection from local General Practices
    • Private consultation room
    • Public Health
    • Seasonal flu vaccination service (at risk groups)
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  • Patient Ratings

    Excellent
    3

    Good
     

    Ok
     

    Poor
     

    Terrible
    1

  •  Patient Reviews

    Well Alsager - Lawton Road
    provider logoBy:Sean Rundle
    Rating:..Star Rating
    May 28 2018

    I use this store on numerous occasions every month. The staff and pharmacist bend over backwards to help in any way whatsoever. They are always polite and treat everybody as they would expect to be treated by you. Other pharmacies in the area are keen to get you dealt with and gone as soon as possible where here, the staff make sure you are happy before you leave. I would highly recommend this store to everyone. Thanks to you all
    Original Comment Report...

    Reply from Well Alsager - Lawton Road
    Tue, 29 May 2018 09:16:19 +0100

    Dear Sir/Madam, Thank you for taking the time to leave your wonderful feedback regarding Well on Lawton Road. Whilst all of our pharmacies aim to prove the best service possible, it is rewarding to hear that the pharmacy team are achieving this. This type of feedback is lovely to hear and the service you have received is commendable, which I will share with the Regional Manager. The Regional Manager is responsible for this pharmacy and I am sure they will want to congratulate them personally. Once again, thank you for leaving your lovely feedback. Yours sincerely, Katrina Pharmacy Superintendent’s Team

    Well Alsager - Lawton Road
    provider logoBy:Anonymous
    Rating:..Star Rating
    Apr 26 2018

    I cannot compliment this pharmacy enough. I really effective team who all pulled together to help me out. I had run out of pills(oops!!!)and was going away. They made phone calls to the surgery, had a driver collect a prescription from the doctors - our surgery does not have an electronic service- and then offered to deliver the medicines to me. Really excellent service, and happy with it
    Original Comment Report...

    Well Alsager - Lawton Road
    provider logoBy:Anonymous
    Rating:..Star Rating
    Jul 28 2017

    Always very busy with excellent customer service. Staff very knowledgeable and pharmacists very professional. Always recommend this branch. Great location with good parking facilities and convenient opening times.
    Original Comment Report...

    Reply from Well Alsager - Lawton Road
    Wed, 02 Aug 2017 10:52:05 +0100

    Thank you for your message in which you highlight the praiseworthy service you receive from our colleagues at Well Alsager - Lawton Road. I can assure you that your feedback will be passed on to the branch team and highlighted to the Regional Development Manager (RDM), the latter of whom is responsible for our pharmacies in the area, as I am sure they will be delighted to hear what a good service they provide. Kind regards, Pharmacy Superintendent’s Team

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    Well Alsager - Lawton Road, Unit 1, Lawton Road,Alsager,Stoke-on-Trent,ST7 2AA

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