We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well Kirkham - Market Square is a pharmacy near Preston and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 1 reviews with a rating of 1 out of 5.
Pharmacy Services
(NHS): Domiciliary support service
(NHS): Emergency contraception
(NHS): Inhaler technique service
(NHS): Medication review service
(NHS): Post-discharge support
(NHS): Stop smoking voucher service
(NHS): Supervised consumption of medicines
(Non-NHS): Blood pressure monitoring
(Non-NHS): Healthcheck
(Non-NHS): Inhaler technique service
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Stop smoking service
(Non-NHS): Vaccination service
(Non-NHS): Weight management
Appliance dispensing
Appointment booking available for consultations
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Private consultation room
Public Health
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
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1
Patient Reviews
Well Kirkham - Market Square
By:
Anonymous
Rating:..
May 16 2018
Disgusting went in to pick up repeat perscription for very important medication to be told it’s not ready. I said it had been two working days to be told It’s not ready as you have to wait 5 working days. Since when?? on the repeat perscription and on the doctors website it still states 2 working days.not happy this medication is for a child as well. Original Comment Report...
Reply from Well Kirkham - Market Square Thu, 17 May 2018 12:43:44 +0100
Dear Sir/Madam,
Thank you for leaving your feedback regarding Well Kirkham on Market Square. I would like to apologise for the inconvenience of the length of time for prescriptions.
All feedback is recorded on our database which is reviewed and evaluated on a regular basis and allows us to monitor the quality of service we provide and to take action where required.
The time frame stated on the repeat prescription and the doctors website is the time it takes for the doctors to produce the prescription and send it across to the pharmacy. The pharmacy will then need additional time to prepare the medication and have it ready for collection. However, should you have required the medication urgently the pharmacy team would have been able to process this for you within their waiting time.
I will share this feedback with the Branch Manager to ensure the appropriate action is taken to improve customer service in the future.
Once again, I would like to apologise for the inconvenience. Should you wish to discuss this matter further please email yourexperience@well.co.uk or telephone 0333 010 2222.
Yours sincerely,
Pharmacy Superintendent’s Team
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