I have had terrible treatment at this hospital. I have tried to raise concerns following my procedure. The hospital have a complaints process but please be aware if you are self paying and something goes wrong you do not have any help and they will not resolve your complaint. I have had problems with all aspects of my care and self pay package. Please check your package pricing. I am very heavily out of pocket I have paid for something that I just did not receive that should have been included in my package.

I had an MRI scan for acute back pain. It was done on Saturday 13th May, as of today 23rd May it had not been reported. Im a retired consultant surgeon, and fortunately my symptoms have improved. I understand staff shortage but this is unacceptable in either private sector or the NHS.

I found the staff to be pleasant and friendly. My only request is after having an intimate examination. I was having to redress in front of the staff without a privacy screen or curtain which was a bit embarrassing and as a patient I felt I had no dignity or privacy.