|Review date :Sep 24 2017|
My mother has been in the unfortunate position of experiencing several hospital visits where each time rehab has been strongly advised and therefore has experienced the majority of rehab offered in the area which has not been as positive experience what she received on her recent stay at 101. 101 Prospect Road has a positive atomphere made up of a dedicated team who treat their job very seriously tailoring their support to each individual with a little humour and a lot of care. I was impressed on how much they picked up on and acted on the littlest of things.The staffs communication is excellent making them very approachable. It is the first time I have been hundred percent confident in my mother getting the right sort of support. It is the first time my mother enjoyed a stay in a rehab unit and it has happily therefore been the shortest visit. Although the building isn't expiring rehab works far better out of a hospital setting. Lastly I feel there is a lack of understanding, a disconnection as to what is being offered and how rehab is sold within the hospital that needs to be addressed. 101 was a positive experience and I would be unhappy for my mother was to go anywhere else but there. She was in her town that enabled more family visits and looked after by a dedicated and professional team that all has aided fast recovery and short stay. Short happy stay makes home return easier and more productive.
|Review Score 5 out of 5|