The Chimes Residential Home | ||
6 St Christopher Avenue, Stoke On Trent, ST4 5NA | ||
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Care Home Information |
The Chimes Residential Home is a provider of care near Stoke On Trent and provides a list of services and facilities listed below if available. This provider has 3 reviews with a rating of 4 out of 5. |
Care Home Services |
Caring for adults over 65 yrs | : | Yes, offers Caring for adults over 65 yrs | |
Dementia | : | Yes, offers care for Dementia | |
Mental health conditions | : | Yes, offers care for Mental health conditions | |
Personal and intimate care | : | Yes, offers care for Personal care | |
Physical disabilities | : | Yes, offers help with Physical disabilities | |
Care Home Type | : | Residential Care | |
Sensory impairments | : | Yes, offers help with Sensory impairments |
Patient Ratings | ||||||||||||
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By: | David B |
| Nov 18 2017 | |||
The Care Home in question has a fantastic family feel where staff and residents all seem to be extremely happy and very well looked after. Upon entry to the care home the smiling staff member offered me a warm beverage - something which I was grateful for after coming from the cold and wet outside. When entering the dining room the smell of freshly baked cakes bought a warm smile to my mouth. My Mum has lived at this care home for the past 3 years and we have seen such a strong and positive transition since the new ownership and management style. Above all the care of the residents is at the foremost for the manager and this cascades down to the staff - all the way to the cleaners. Thank you to the team x |
By: | Dave Barber |
| Nov 18 2017 | |||
The Care Home in question has a fantastic family feel where staff and residents all seem to be extremely happy and very well looked after. Upon entry to the care home the smiling staff member offered me a warm beverage - something which I was grateful for after coming from the cold and wet outside. When entering the dining room the smell of freshly baked cakes bought a warm smile to my mouth. My Mum has lived at this care home for the past 3 years and we have seen such a strong and positive transition since the new ownership and management style. Above all the care of the residents is at the foremost for the manager and this cascades down to the staff - all the way to the cleaners. Thank you to the team x |
By: | Anonymous |
| Jun 20 2017 | |||
After visiting the chimes today to have a look around I have to say that I would not leave my mother there. After being there only 10 minutes I witnessed a lady being applied sun cream in the garden and I was appauled at how the carer did this. It was squirted onto to the elderly lady in a very aggressive manner which seemed to upset the lady. The carer then went on to spray the suncream into the ladys face not once but twice (they were
unaware that we were watching).I appreciate that some patients may be awkward or even at times violent but shouldnt these places be trained to deal with these behaviours without themselves becoming aggressive. I had seen enough at this point. My mother deserves so much better than that. And although I dont know the old lady in the garden...she too deserves better!! I would not recommend this home. |
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Additional Information | ||
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