The duty of care here is non existent. If I could give 1 star I would. Only been using the same dentist here out of convenience, despite being terrified of the man due to the problems he’s caused to my teeth over the years. Caused severe dental anxiety which when mentioned at the practice is ignored. I suppose it’s hard to take extra time for a nervous patient when you’re running 45 minutes late on a regular basis?! Turned up to the practice in agony, over a wisdom tooth and the head nurse was the most competent person I’ve ever dealt with there. Talked through the limited options and finally got an answer on my referral. Albeit 4 weeks after my X-ray which was physically handed to the practice. Been calling for weeks to chase a referral to be told something different each time. The pain I’m in is easily ignored by reception and dental staff. I’m brushed off as a nuisance despite turning up and calling in tears and being unable to go about my daily life and simply wanting to know where I stand. I’ve never been so terrified to call a practice or scared of how a medical professional is going to cause me harm.