Great service especially as co not find a NHS dentist within 20 miles. Thank you for your speedy help and kindness shown. Much appreciated
Original Comment Report...

Had to visit the access centre due to an accident causing me to loose some fillings in my front teeth. The reception lady was amazing, efficient and very helpful. The dentist who I saw on the first occasion and her dental nurse were also kind, helpful and good at their job. Unfortunately on my second visit the dentist, who didn't introduce himself, was less so and although he repaired my tooth, he then thought he had to advise me on my dental issues. As, I had visited on two consecutive days he said 'I should register at a practice and not rely on the access practice. Being a 150 miles from home and working away until the end of July makes it very difficult to access my dental practice for emergency treatment. I did not abuse the access point dental surgery, I merely used it when necessary. Considering how wonderful the rest of the staff were I feel this gentleman let the side down, perhaps he should have asked me what happened and as to why I was there, I would happily explained but he didn't, he jumped to conclusions that were incorrect. So I would reiterate the Access dental practice was amazing and I'm so grateful that you were all able to help me in my time of need, I would recommend you to anyone. Perhaps the gentleman I mentioned above could work on his dentist/patient skills and therefore henance patients experience in their time of worry. Many thanks again. I am so grateful you were all there to help me. Regards S Randle
Original Comment Report...

Professional service and seen the same day when the problem warrants it.
Original Comment Report...