I had to go in for a filling, I was running a few minutes late which is fair enough. The receptionist called me and asked how long I would be I said I was getting out of the car and will be 2 minutes. She said ok and I ran there, as I was about to get to the door one minute later she called again and said it was too late and I wasn’t able to have my appointment anymore, I said I was at the door so will speak to her in person. She said I was too late and the dentist wouldn’t have time to see me, 8 minutes late! It’s bad that they don’t have an wiggle room for appointments when usually I’m sat waiting there for 20 minutes before my appointments! I had to take time off of work for that appointment just to get turned away. I asked to speak to the dentist and and the receptionist said he was talking to a specialist. If I was meant to have my appointment with him why can’t he talk to me directly? he was obviously just avoiding me. There was no sympathy and the receptionist was rude on the phone. The day before I was asked if I could move my appointment earlier to condense the dentists diary.. very convenient. Anyway I’ve been going to this dentist my whole life (24 years old now) and let’s just say I will be looking for a new dentist now. The dentists there have always been rude and condescending, I try to go as little as possible to avoid the patronising dentists that work there. I was relieved to finally find a dentist who was nice and helpful and this experience just goes to show that the dentist at one dental are all alike. Very disappointed Mark Georgy.