Removed me from NHS list without any warning. I had to take insurance. Now they moved my appointment without my consent to 4hours earlier just day b4 my appointment which I was waiting for 4 weeks. They never pick up phones and they dont get back to you when leave message. Receptionist too direct for my liking.

Yesterday everything went well. Found out the problems for a number of things caused by a former dentist. Referral was done for tooth extract despite my relative having complex health needs due to age and physical health, and despite the fact I did bring the medicine list. Today we attended only to be told tooth cannot be extracted necessitating a wasted journey and a referral to the hospital because of one of the medicines my relative was on. Livid is putting it lightly as we had a wasted journey today. I have since asked a partner at a previous surgery to sort it out for my relative and we won't be back. Not happy at all. I would not recommend this surgery if you have an elderly relative.
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