I will start off by saying the reception team are fantastic, no fault on their part. The actual treatment struck a nerve and raised red flags, The dentist in question lacked communication, would not listen to my concerns as a nervous patient, instead wanting to go right ahead and perform surgery with one treatment now and one later. I had to object and move myself away to prevent treatment being performed without my consent. I have since been to see a private dentist who has confirmed I am not in need of surgery, and has located the problem; my sinuses. Had I not been a nervous patient, I would have gone along and undergone and paid for a surgery that was not necessary. I have a funny feeling that this surgery wants to get as much money out of you as possible. No longer feel I can trust their judgement, which is worrying as I am not a dentist and cannot always use my own judgement.
Original Comment Report...

Myself and family were moved here automatically when our dentist retired. Now myself and my parents do not attend - unpleasant atmosphere in reception, made to pay upfront pre treatment (i assume due to layout some people have left without paying - not my fault), 'treatment' consists of a tooth count and telling you to book with hygienist... no de-scaling despite having just paid for it. After 3rd time of this i haven't returned, only to find my parents aren't going either for the same reasons, and cousin also. We were all previously perfect attendees and only saw the hygienist every few years. Never a problem with my teeth. They clearly have taken on too many patients and with private work going on too, nhs are confined to certain hours, so even less time for treatment.
Original Comment Report...

Expect every appointment you get to be cancelled and cancelled by a text had my appointment cancelled 7 times before they finally seen me