Patient Ratings | ||||||||||||
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By: | Christine Nuttall |
| Apr 21 2019 | |||
I have been coming to the dentist for just over a year and because I have had bad experiences with other dental practises in the past was nervous but I shouldn't have been. The receptionist is lovely, cheerful and very understanding. My dentist understood how nervous I was and put me at ease. I'm going for further treatment now and I'm totally at ease with this. I also saw the other dentist and he has just helped me with an infection and he to was great, talked me through what he was going to do and very gentle. I cannot praise the staff enough but thank you for every thing you have done so far. Reply from D A & C Houston & Associates Wed, 24 Apr 2019 22:10:25 +0100 Dear Mrs Nuttall, Thank you so much for the lovely comments about your care. We are glad that you have been put at ease and that we have helped you overcome your previous bad experiences. The team has been informed of your positive feedback and would like to thank you too. We will endeavor to continue to meet and try to exceed your expectations of us. Thank you once again . Kind regards Ceri Houston DA & C Houston Associates |
By: | Andrew Baines |
| Apr 15 2019 | |||
I was in significant distress with tooth abscess whilst on holiday. The phone was answered at opening time as per the website. That in itself was reassuring. The receptionist took enough time and trouble to put me at ease and make sure I knew where I was going to, sorted out parking. I got an appointment time that was only a couple of hours after I rang. The experience of booking the appointment whilst I was in pain was reassuring. I was seen early by the dentist who treated me as an adult who could work with dentist. They gave me enough information such that I felt I had made the best choice of way forward. I was very tense, having had bad experiences in the past as a child which the dentist recognised and talked me through the procedure as they removed the tooth. They took the time to go through the aftercare and gave me a leaflet to remind me. The cost was very reasonable. They could have taken advantage of me as a tourist not coming back but didn’t. I would have no hesitation in recommending their service. |
By: | Dennis Coombe |
| May 10 2019 | |||
Received treatment today for root canal work by a particular dentist Highly professional & expert service from the receptionists nurse and dentist Thank You |
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