Extremely unprofessional, DO NOT USE! I was a patient at Appletree Dentistry for years since I was a child, unfortunately 2 bad experiences have now caused me to leave this review. I came to the dentist with a small issue of a piece of popcorn in my teeth, after them poking and prodding around I needed multiple appointments to try and resolve the issue they had caused including a hygienist appointment. The issue was resolved after an operation at Addenbrookes. I gave them the benefit of the doubt after this. Now nearly 3 years on after these treatments I have asked to book a check up and been told I cannot as there is an outstanding balance on the account. I knew I had paid, but really couldn't think back to the day exactly. After chasing my bank and even taking a trip to town to sort this issue I notified the practice it wasn't something that could be resolved. After dealing with Beth she gave me confidence we could get the issue resolved, unfortunately after receiving a rude phone call from Sarah-Jane not willing to help I have been forced to right a written complaint and leave my feelings known. It seems I am not the only customer these things have happened to. Such a shame they would treat their local regular customers like this. Stay clear of this dentistry.