On too many occasions have I left this practice feeling mocked and disgusted by the disgraceful bedside manner portrayed by the dentist here. When detailing work you need done she often has a smirk on her face and makes unhelpful remarks such as “oh this is all a bit depressing”, “oh you’re going to need to take out a loan for this”, “it’s going to be pretty awful’ - her tone you often feel she is laughing in your face - to just name a few. I also feel patients are seen simply as money inflow as after the work I’ve had done I have never had any advice in how to stop future issues, surely a duty of care to customers. Unfortunately when my dentist retired he recommended this practice based on distance but i would rather travel a lot further than give the dentist another penny of my money. I would love to say this is a one off, however my family is in agreement and I had happened on multiple occasions. 3 patient's lost as me or my family shall not be returning. I also find it funny that most negative reviews have been deleted from google reviews, as there were much more last time I looked, with unprofessional responses from the in receptionist (I.e. the husband of the dentist). I look forward to the response here and the response to my formal complaint, although reading other reviews will unlikely be addressed.