Patient Ratings | ||||||||||||
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By: | Anonymous |
| Mar 29 2018 | |||
Everyone is very nice at the Practice. Jeremy is particularly reassuring if you're a nervous patient, and you can trust he will only do something if it is worth doing. I've recommended him to several friends and they all keep going back. Very happy with all my treatments, plus I've never had any issues getting an appointment in an emergency. |
By: | Stephen Martin |
| Dec 1 2017 | |||
As a patient of this practice for the last 7 years, I turned up today for my appointment, only to be told by a receptionist that I cancelled my appointment by phone two days earlier. This came as a complete surprise to myself, as I never phoned the practice to cancel my appointment. I explained to the receptionist that I booked today off work, so why would I cancel? I went as far as to show them my phone, and the calls I made that day I supposedly rang to cancel. I keep a diary, so if I cancel anything, I write it in the diary immediately. ‘You can always book another appointment’ was the response. My response.....as a private patient, I’ll always be welcome at another practice, and that’s exactly what I intend to do. Reply from Cornhill Dental Practice Mon, 11 Dec 2017 18:57:08 Z Sorry to hear that you have been dissatisfied with the service provided at Cornhill Dental Practice, we strive to achieve the best possible customer service. Please can I ask for you to contact our Practice Manager, we would like to resolve this issue and be able to help with your complaint directly. We look forward to your Call. |
By: | Anonymous |
| Aug 2 2017 | |||
Rating without comment |
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