Sandy Health Centre

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  • Provider Information
  • Sandy Health Centre is a GP Practice in Sandy and provides a list of services listed below if available. This GP practice has 35 reviews with a rating of 3.8 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Sandy Health Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,154 individuals have been screened out of a possible 1,423 eligible people.

    A total of 81.1% of possible patients have been screened which is above the required mimimum standard.
    1,154
    Cervical Screening Ages 50 to 64656 individuals have been screened out of a possible 804 eligible people.

    A total of 81.6% of possible patients have been screened which is above the required mimimum standard.
    656
    Overall number of GP appointments4,363 Number of appointments in Aug 2023 from a practice list size of 9,118 patients4,363
    Face to face appointments2,418 Face to Face appointments in Aug 2023 which is 55.4% of the total number of appointments.2,418
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments1,824 Telephone appointments in Aug 2023 which is 41.8% of the total number of appointments.1,824
    Unknown appointments57 Unknown appointments in Aug 2023 which is 1.3% of the total number of appointments.57
    Video call appointments64 Video call appointments in Aug 2023 which is 1.5% of the total number of appointments.64


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  • Patient Ratings

    Excellent
    21

    Good
    3

    Ok
    3

    Poor
    2

    Terrible
    7

  •  Patient Reviews

    Sandy Health Centre
    Review SourceBy:Sandy H
    Rating:..Star Rating
    Sep 6 2019

    Recently I had an accident which I thought I could manage myself at home ... Turns out I should have seeked help. I rang the surgery a few days later in the morning when feeling unwell and I was booked in for 2pm. I received a call from a lovely doctor an hour later asking me to come in straight away due to the nature of my injury + symptoms. I was immediately given antibiotics and sent to a&e with a letter explaining suspected cellulitis. I was so thankful for all the help I received. The doc even called a few days later to check me over. I really cannot fault these docs and nurses, the reception staff are also lovely, polite, friendly and discreet
    Original Comment Report...

    Reply from Sandy Health Centre
    Fri, 06 Sep 2019 10:35:39 +0100

    We would like to Thank you for taking the time to add a positive comment to NHS Choices.

    Sandy Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 17 2022

    Very difficult to get an appointment. Can never book one in advance and just get told to phone at 8am. Then to top it all off just a text message to say we live outside there catchment area and need to get a new GP surgery even though we have been registered with them for 18 years.

    Sandy Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 30 2019

    Getting an appointment here is basically impossible! You call for around an hour for the phone line to be engaged all the time. Or placed in que in position 2 for 30 minutes! To be told all appointments have gone when you get the the rude receptionist on the other side. No consideration for people when speaking to them. The nurses themselves are lovely. However would recommend looking else where for a GP surgery! I am really regretting moving to sandy health centre! Sort it out!
    Original Comment Report...

    Reply from Sandy Health Centre
    Wed, 02 Oct 2019 14:17:59 +0100

    Thank you for your comments we do take notice of them. Having looked at the practice lists for the day in question we were busy but there were telephone triage slots available. None of our patients are refused an urgent appointment when requested and if you were offered a telephone consultation the GP would have spoken to you and given you an appointment with a clinician if required. I can only assume that you requested a face to face appointment and did not wish to talk to a GP on the telephone. I am happy to look into the circumstances of your complaint further if you can contact me directly and give me some more information please. Our reception team are very conscious of trying to answer the telephone in a timely manner.

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    Sandy Health Centre

    GP Practice in Sandy

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