Bramingham Park Medical Centre

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  • Provider Information
  • Bramingham Park Medical Centre is a GP Practice in Luton and provides a list of services listed below if available. This GP practice has 33 reviews with a rating of 1.9 out of 5.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Bramingham Park Medical Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49899 individuals have been screened out of a possible 1,375 eligible people.

    A total of 65.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 201 people to hit the required 80% screening target.
    899
    Cervical Screening Ages 50 to 64476 individuals have been screened out of a possible 590 eligible people.

    A total of 80.7% of possible patients have been screened which is above the required mimimum standard.
    476
    Overall number of GP appointments2,873 Number of appointments in Aug 2023 from a practice list size of 7,257 patients2,873
    Face to face appointments1,809 Face to Face appointments in Aug 2023 which is 63% of the total number of appointments.1,809
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments1,014 Telephone appointments in Aug 2023 which is 35.3% of the total number of appointments.1,014
    Unknown appointments50 Unknown appointments in Aug 2023 which is 1.7% of the total number of appointments.50
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    2

    Good
    2

    Ok
    5

    Poor
    8

    Terrible
    17

  •  Patient Reviews

    Bramingham Park Medical Centre
    Review SourceBy:Merlyn
    Rating:..Star Rating
    Dec 6 2021

    So. far. the. service compared with my previous. surgaryhas been very good but. my attempt to. comunicat with. a simple. priscp. has been a nightmare. totally onable to find. a simple. to find a ready made form. do hope my. E mail works as I have no form of. transport. where I would just have driven there and post. it. into your mail. box. A P. Broderick 06/12. /21

    Bramingham Park Medical Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 18 2018

    I was in the queue for 45 mins for an emergency appointment. I was told there was no available appointment. What’s the point of having a GP if they are not able to accommodate patients. I have been with this surgery for over 10 years and I have never experienced a proper good service from them. I do not where to go from here as I am suffering from sore throat and this is one of the bad side effects of the medication I’m taking. NHS should review this gp practice and might as well close it down.
    Original Comment Report...

    Reply from Bramingham Park Medical Centre
    Mon, 09 Jul 2018 12:53:25 +0100

    Dear Patient, Thank you for taking the time to feed back about your experience. Bramingham Park Medical Centre had its latest CQC inspection in October 2017 and has been rated as Good. I apologise that you don’t feel this is the case and would urge you to contact the practice with any individual complaints so they can be looked into. We are currently working on our appointment bookings and providing training to our reception team in order to signpost patients to the most appropriate person or service. We hope this will help improve access and educate patients on the best use of services available. Bramingham Park Medical Centre

    Bramingham Park Medical Centre
    Review SourceBy:Bramingham P
    Rating:..Star Rating
    Apr 8 2018

    My youngest daughter and myself went for blood tests. Received a text message to say that both tests came back requesting we make an appointment for the results. This in itself is a nerve wracking experience especially when your child's results have shown something that isn't right. I went in to the surgery as they don't answer the phone, and was told I would have to wait a month for an appointment for the results. That is an absolute disgrace. I have walked in to the surgery with my phone to my ear calling them only for them to ignore it in spite of the surgery being empty. I've called first thing in the morning only to be told there are no appointments unless I want my child to see a nurse. Majority of the staff are pleasant enough but one in particular should under no circumstances be working with the general public due to her rude and condescending manor. This practice was responsible for failing to diagnose my tumour. I can only hope and pray that they won't do the same to my daughter who is experiencing the same symptoms I displayed. For now, I have no choice but to wait to find out exactly what our blood results showed. If this was someone they cared about I wonder if the wait would be so long...Doubtful !!!!
    Original Comment Report...

    Reply from Bramingham Park Medical Centre
    Wed, 11 Apr 2018 13:37:50 +0100

    Dear patient, Thank you for taking the time to feed back to the surgery about your experiences. I am sorry to hear you are not happy with the service provided. I can confirm that we have a variety of different appointments currently available such as telephone appointments, online availability and pre-bookable, GP, specialist nurse and practice nurse appointments, however if you have a specific requirement there may be a longer wait. Perhaps we hadn't made all the appropriate suggestions to you at the time, if you still need to make arrangements to speak to the doctor please contact us again to book. We are currently improving the telephone access to the surgery as we are aware this can be difficult at times, we hope that this will continue to improve over time. We obviously cannot comment on your clinical management at the surgery but if you wish to contact us directly to discuss further please do not hesitate to do so. A feedback form is located on our practice website: http://www.braminghamparkmedicalcentre.com/contact_dlg1.aspx?p=BPMC001 Alternatively please contact the surgery and ask to speak to the Practice Manager. Thank you again for your time and feedback Bramingham Park Medical Centre

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    Bramingham Park Medical Centre

    GP Practice in Luton

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