Highfield Surgery |
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Highfield Surgery is a GP Practice in Hemel Hempstead and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 3.9 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Highfield Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 936 individuals have been screened out of a possible 1,338 eligible people.A total of 70% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 135 people to hit the required 80% screening target. | 936 |
| Cervical Screening Ages 50 to 64 | 386 individuals have been screened out of a possible 496 eligible people.A total of 77.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 11 people to hit the required 80% screening target. | 386 |
| Overall number of GP appointments | 4,360 Number of appointments in Aug 2023 from a practice list size of 7,100 patients | 4,360 |
| Face to face appointments | 3,256 Face to Face appointments in Aug 2023 which is 74.7% of the total number of appointments. | 3,256 |
| Home Visits | 21 Home Visits in Aug 2023 which is 0.5% of the total number of appointments. | 21 |
| Telephone appointments | 1,083 Telephone appointments in Aug 2023 which is 24.8% of the total number of appointments. | 1,083 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jul 12 2023 | ||
This is my GP practise and the receptionists are normally nice and helpful, however today I encountered a really disappointing experience with the receptionist present. She was rude despite me being visibly upset about not having received the correct confirmation for my appointment (I was given the wrong date) and really aggressive when speaking to me, to the point that another member of the team had to intervene and apologise (she however was lovely!). I left the practise in tears because of the way she spoke to me. Its so important to show kindness and respect (especially in GP surgeries when we are dealing with delicate issues). It would be great to see the receptionists who are face to face with patients follow this too. | ||||||
 | By: | Anonymous |
| Sep 19 2019 | ||
Highfield surgery is the best surgery. Have had few gm my life but this one is one of the best one. People are very polite,always helpful. Everytime I call up,they do their best to find an appointment for me as soon as possible. I have no complains about this surgery. Wonderful surgery. Have recommended this surgery to many of my friends and they like it too. Keep up the good work. Thank you very much. | ||||||
| By: | Anonymous |
| Sep 19 2019 | ||
Highfield surgery is the best surgery. Have had few gm my life but this one is one of the best one. People are very polite,always helpful. Everytime I call up,they do their best to find an appointment for me as soon as possible. I have no complains about this surgery. Wonderful surgery. Have recommended this surgery to many of my friends and they like it too. Keep up the good work. Thank you very much. | ||||||
