Lister House Surgery |
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2.4 
30 Reviews Lister House Surgery The Common, Hatfield, Hertfordshire, AL10 0NL Phone : Web :http://www.listerhouse.nhs.. Email :. EPS : Available .... CQC : 
Status : Open
Lister House Surgery is a GP Practice in Hatfield and provides a list of services listed below if available. This GP practice has 30 reviews with a rating of 2.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Lister House Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,566 individuals have been screened out of a possible 2,698 eligible people.A total of 58% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 593 people to hit the required 80% screening target. | 1,566 |
| Cervical Screening Ages 50 to 64 | 726 individuals have been screened out of a possible 1,043 eligible people.A total of 69.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 109 people to hit the required 80% screening target. | 726 |
| Overall number of GP appointments | 4,142 Number of appointments in Aug 2023 from a practice list size of 14,296 patients | 4,142 |
| Face to face appointments | 3,862 Face to Face appointments in Aug 2023 which is 93.2% of the total number of appointments. | 3,862 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 267 Telephone appointments in Aug 2023 which is 6.4% of the total number of appointments. | 267 |
| Unknown appointments | 13 Unknown appointments in Aug 2023 which is 0.3% of the total number of appointments. | 13 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jul 25 2023 | ||
Having had poor experiences in the past, I was really pleased with the service and care that I recieved. Yes, the urgent appointment phone que was long, however, the practice staff did all that they could to get me an appointment the next working day. The GP that I saw was kind and treated me like she had all the time in the world. They were running behind with appointments by the early morning, yet there was no sense of being rushed. I got the sense that the practice is being run by hard working individuals in a stretched system. I'm very grateful that the team at Lister house continue to do their best despite service pressures. | ||||||
| By: | Anonymous |
| Apr 13 2023 | ||
They don't answer the phones despite you being told you are number 1 in the queue. | ||||||
| By: | S k |
| Dec 16 2022 | ||
They just change your medication at will no consultation not Evan a phone call to say why | ||||||
