Burvill House Surgery |
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2.3 
21 Reviews Burvill House Surgery 52-54 Dellfield Road, Hatfield, Hertfordshire, AL10 8HP Phone : Web :http://www.burvillhousesur.. Email :. EPS : Available .... CQC : 
Status : Closed
Burvill House Surgery is a GP Practice in Hatfield and provides a list of services listed below if available. This GP practice has 18 reviews with a rating of 2.3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Burvill House Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,285 individuals have been screened out of a possible 2,351 eligible people.A total of 54.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 596 people to hit the required 80% screening target. | 1,285 |
| Cervical Screening Ages 50 to 64 | 577 individuals have been screened out of a possible 853 eligible people.A total of 67.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 106 people to hit the required 80% screening target. | 577 |
| Overall number of GP appointments | 3,712 Number of appointments in Aug 2023 from a practice list size of 12,179 patients | 3,712 |
| Face to face appointments | 2,122 Face to Face appointments in Aug 2023 which is 57.2% of the total number of appointments. | 2,122 |
| Home Visits | 196 Home Visits in Aug 2023 which is 5.3% of the total number of appointments. | 196 |
| Telephone appointments | 1,394 Telephone appointments in Aug 2023 which is 37.6% of the total number of appointments. | 1,394 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jul 19 2023 | ||
I have been a patient for over 40 years. This is an amazing surgery. I have never struggled to get an appointment. The reception staff are always polite and helpful. The Doctors are caring I can not fault the service me and my family receive. | ||||||
 | By: | Burvill H |
| Aug 24 2019 | ||
I have read a number of poor reviews and felt that i should redress the balance. My wife and I have been visiting the surgery for just over 2 1/2 years and have found both the medical staff and reception to be very accommodating where possible.The booking system is not the easiest to work with, but when an important issue has occurred a call back from a duty doctor has come within an hour or so.The treatment my wife and I have received has been extremely good and in a reasonable time period. It's not perfect but the last time i looked nether am I | ||||||
| By: | Burvill H |
| Jan 15 2019 | ||
In the last 2 months I have visited the surgery. One appointment was for myself & the second visit was for my son. On my visit I waited 1 hour over my allocated appointment time. On my sons visit we waited 52 minutes over the appointment time. This is not acceptable! If I turned up for my appointment 1 hour late they would refuse to see me. What is the point of giving an appointment time if they don't keep to it? I can understand some things over run but not by this much time. Both appointment were in early afternoon ( just after lunch) there really is no excuse to treat people like this. Also I stood at reception & asked to make an appointment to be told that I'd have to call back tomorrow morning. I was physically standing there & was told to call!!! It take forever to get through all at my cost! The practice manager really needs to review the system & maybe stop taking on too many patients. I have been a patient for over 40 years. | ||||||
