Hedgemans Medical Centre |
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3.0 
47 Reviews Hedgemans Medical Centre 92 Hedgemans Road, Dagenham, Essex, RM9 6HT Phone : Web :.. Email :gp.f82015@nhs.net. EPS : Available .... CQC : 
Status : Open
Hedgemans Medical Centre is a GP Practice in Dagenham and provides a list of services listed below if available. This GP practice has 47 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hedgemans Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 625 individuals have been screened out of a possible 952 eligible people.A total of 65.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 137 people to hit the required 80% screening target. | 625 |
| Cervical Screening Ages 50 to 64 | 346 individuals have been screened out of a possible 410 eligible people.A total of 84.4% of possible patients have been screened which is above the required mimimum standard. | 346 |
| Overall number of GP appointments | 1,407 Number of appointments in Aug 2023 from a practice list size of 5,183 patients | 1,407 |
| Face to face appointments | 1,294 Face to Face appointments in Aug 2023 which is 92% of the total number of appointments. | 1,294 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 78 Telephone appointments in Aug 2023 which is 5.5% of the total number of appointments. | 78 |
| Unknown appointments | 35 Unknown appointments in Aug 2023 which is 2.5% of the total number of appointments. | 35 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Dec 27 2021 | ||
I called the surgery to book an appointment and waited for 45 minutes but no one bothered to pick up the phone. Patients should at least know how far you are in the queue so patient can decide to wait or call later and not waste 45 minutes of uncertainty. Very very poor service | ||||||
| By: | Anonymous |
| Jul 8 2021 | ||
My child is very sick and receptionist was very unhelpful and very unprofessional, she made me cry over the phone, telling she can’t help me and I should call 111, cause she very busy answering the phone and door and has no time to help me to get a appointment cause they are booked up for 4 weeks, which she lied because I heard her colleague offered another patient a appt next week but for my baby there’s no appointments, when I asked to make an official complaint she hanged up the phone. I’m so upset this surgery is neglecting patients and should be reported to CGC | ||||||
| By: | Anonymous |
| Jul 8 2021 | ||
Reception staff are rude and make you feel like your a nuisance, management needs to be aware of this, when you call your made to feel like that you called the surgery inconveniently, new receptionists are unprofessional and unhelpful and very very rude, I am appalled of their service. | ||||||
