The Shrubbery Surgery |
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The Shrubbery Surgery is a GP Practice in Gravesend and provides a list of services listed below if available. This GP practice has 24 reviews with a rating of 2.6 out of 5 and a CQC rating of Requires improvement. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Shrubbery Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,852 individuals have been screened out of a possible 2,652 eligible people.A total of 69.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 270 people to hit the required 80% screening target. | 1,852 |
| Cervical Screening Ages 50 to 64 | 1,099 individuals have been screened out of a possible 1,499 eligible people.A total of 73.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 101 people to hit the required 80% screening target. | 1,099 |
| Overall number of GP appointments | 9,110 Number of appointments in Aug 2023 from a practice list size of 16,771 patients | 9,110 |
| Face to face appointments | 3,920 Face to Face appointments in Aug 2023 which is 43% of the total number of appointments. | 3,920 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 5,189 Telephone appointments in Aug 2023 which is 57% of the total number of appointments. | 5,189 |
| Unknown appointments | 1 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 1 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 17 2022 | ||
Trying to get appointment or should I say a call back is out of this world. Ring the number you are 7th in the que when ever I phone which is not often I’m 7th in the que. 45 minutes later it starts ringing another 10 mins before reception answer. Had two problems but can only have one to talk to doctor which one is worse!! BOTH as far as I’m concerned. It’s about time surgeries got back to normal and see patients as they use too. | ||||||
| By: | Anonymous |
| Aug 16 2021 | ||
Receptionist are rude and unhelpful, doctors nurses fantastic, if you can get pass the wall of reception to see one. | ||||||
 | By: | Anonymous |
| Oct 1 2019 | ||
As an elderly gentleman who has ongoing medical issues I have to visit the shrubbery on a regular basis. I have to praise the receptionists, nurses and doctors for the most attentive care and consideration they give to me when I have to make and appointment or attend the surgery for medical attention,
I've not experience any problems when I have to make an appointment and the receptionists have been most accommodating in booking a time that suits my needs.
When I have my consultation with the doctor I am spoken to at a level of understanding and my concerns are listened to and taken into consideration.
I cannot thank the staff at the surgery for all their respect and kindness they show me. | ||||||
