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Canterbury Health Centre is a GP Practice in Canterbury and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 3.7 out of 5. |
Provider Services | ||||
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The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Canterbury Health Centre is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
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Cervical Screening Ages 25 to 49 | 688 individuals have been screened out of a possible 1,131 eligible people.A total of 60.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 217 people to hit the required 80% screening target. | 688 |
Cervical Screening Ages 50 to 64 | 263 individuals have been screened out of a possible 344 eligible people.A total of 76.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 13 people to hit the required 80% screening target. | 263 |
Overall number of GP appointments | 2,935 Number of appointments in Aug 2023 from a practice list size of 7,165 patients | 2,935 |
Face to face appointments | 2,275 Face to Face appointments in Aug 2023 which is 77.5% of the total number of appointments. | 2,275 |
Home Visits | 29 Home Visits in Aug 2023 which is 1% of the total number of appointments. | 29 |
Telephone appointments | 548 Telephone appointments in Aug 2023 which is 18.7% of the total number of appointments. | 548 |
Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Video call appointments | 83 Video call appointments in Aug 2023 which is 2.8% of the total number of appointments. | 83 |
Patient Ratings | ||||||||||||
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By: | Canterbury H |
| Jul 5 2018 | |||
I would like to express my appreciation for the excellent treatment I have consistently received over recent years from the staff at the Warfarin Clinic, who check my INR on a regular basis.
Recently, due to an injury, my INR reading was a little too high and slightly out of the safe range. As this was shortly before I was due to go on a cycling holiday to Northumberland, The nurse strongly recommended I get my INR checked whilst away. Unfortunately, despite phoning a clinic at the destination before leaving, I was unable to arrange an appointment and resigned myself to simply leaving things to chance.
I was pleasantly surprised then, to receive a call on my mobile, on the day I was due to arrive my destination and to find that it was the same nurse from Canterbury Health Centre, checking to see if I had managed to make an appointment. She and her colleague gave me the addresses of three places to try in the Newcastle area and emphasised the importance of making an appointment. When I told her I had fallen from my bike in the meantime, resulting in a large bruise on my arm, both nurses were even more concerned that I should get my INR checked and that my medication could be adjusted if necessary.
The next day, I attended the urgent care centre at the local hospital where I was able to be seen at the walk-in clinic there and then, and my reading showed that my INR was back on target. On Monday, I phoned the Canterbury leaving a message for the Warfarin Clinic about the result.
I can’t overemphasise how much I appreciate the care of these wonderful staff in the Warfarin Clinic who were so thorough with my care clearly going beyond the call of duty in this instance. I feel I am in excellent hands at your clinic and, writing this on the 70th anniversary of the NHS, this is in my opinion yet another example of the caring staff who make it so great. |
By: | Anonymous |
| Jun 19 2018 | |||
I made an appointment to get my regular prescription. In the appointment the gp did not involve me in decisions about my care at all and simply told me that her decision was what was going to happen even though I said I did not feel comfortable with this decision. When I have seen doctors at other surgeries they have said that it is 100% my decision with what happens with my medication and they are there to advise me on what is best. The gp made the decision that they would only give me a months worth of tablets where as usually I would get two, and that the next time I went I would have to no choose but to have the dosage lowered. It was not until a month later that I realised that my prescription from that date had actually been increased without my permission. |
By: | Anonymous |
| Oct 16 2016 | |||
From the receptionists to GP's everyone is respectful and understanding. The receptionists go out of their way to be friendly and helpful. Sometimes your appointment might run a little late to see the GP, but I think this is an indication of the attention the doctor pays to their patients condition and needs. This practice is excellent. |
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