Addington Road Surgery |
|
2.8 
48 Reviews Addington Road Surgery 77 Addington Road, West Wickham, Kent, BR4 9BG Phone : Web :http://www.addingtonroadsu.. Email :. EPS : Available .... CQC : 
Status : Closed
Addington Road Surgery is a GP Practice in West Wickham and provides a list of services listed below if available. This GP practice has 48 reviews with a rating of 2.8 out of 5 and a CQC rating of Good. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Addington Road Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 932 individuals have been screened out of a possible 1,219 eligible people.A total of 76.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 44 people to hit the required 80% screening target. | 932 |
| Cervical Screening Ages 50 to 64 | 826 individuals have been screened out of a possible 975 eligible people.A total of 84.7% of possible patients have been screened which is above the required mimimum standard. | 826 |
| Overall number of GP appointments | 3,750 Number of appointments in Aug 2023 from a practice list size of 8,862 patients | 3,750 |
| Face to face appointments | 1,872 Face to Face appointments in Aug 2023 which is 49.9% of the total number of appointments. | 1,872 |
| Home Visits | 10 Home Visits in Aug 2023 which is 0.3% of the total number of appointments. | 10 |
| Telephone appointments | 1,868 Telephone appointments in Aug 2023 which is 49.8% of the total number of appointments. | 1,868 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | Anonymous |
| Nov 27 2023 | ||
I think im going to have a bad experience with them, but it’s not them its the endocrinologist at the Pru im just given whos making changes that i dont want and leaving in 3 weeks, it’s Christmas in 3 weeks, but she did write me in to her replacements diary for an appointment in 5 months. It’s a shame because i have really complex mental health needs (a diagnosis a kin of bipolar and schitzophrenia) and i need this medication to stay the same. In regards to Addington road, they find me words when i have none (The reception staff and drs), they are polite when im frustrated, they want to fix things genuinely, they invite me in their life enough to feel valued (thankyou) and tbh, my advice time after time is to trust them, %90 of the time they pull something out of the hat. The DRs are hardworking, professional, kind, talented and they beleive in something, they had have maybe a vision, the centre has treatment rooms and id love to see an extension with an attached physio, scanner or more procedure rooms,,,, a mini hospital. There’s a library now. I do get impressed by the drs quite frequently, they know their onions, they are humble but skilled, polite yet firm, and hounest, i also have a spinal chord injury and i have to say they are great for mental health when you can’t face the psychiatrists/their team as they get so much wrong. Addington road is mostly restorative and refreshing and due to a large solid core of people. The building is clean, nurses are very good, parking ample for blue badge. Well done to you. Be proud, but dont fall! | ||||||
| By: | Anonymous |
| Oct 29 2023 | ||
Been with this surgery for many years, used to be amazing but dreadful. The phone system is awful, our adult children have been treated very rudely. They cannot sort out prescriptions, always something missing. The recent receptionist are very rude and unhelpful, has a very poor reputation locally, very often only one GPavailable. | ||||||
| By: | Philshems |
| Jun 28 2023 | ||
This awful surgery just continues to get worse. Unable to get through on the phone, no online appointments available, and no e-consult availability unless you're able to jump on at 8am as they have a daily quota of how many online enquiries they'll accept. Yesterday it was reached before 9am. They either need more doctors or fewer patients as they are clearly unable to provide basic health care for the number of people that are registered with them. Dealing with Addington Road surgery is an incredibly frustrating and off-putting experience. Pray you never get ill. | ||||||
