Langley House Surgery

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    star rating
    3.3
    25 Reviews
    Langley House Surgery
     27 West Street,
     Chichester,
     West Sussex, PO19 1RW
    Phone :
    Web :http://www.langleyhousesur..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status :
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  • Provider Information
  • Langley House Surgery is a GP Practice in Chichester and provides a list of services listed below if available. This GP practice has 25 reviews with a rating of 3.3 out of 5 and a CQC rating of Good.

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  • Provider Services
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Langley House Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,461 individuals have been screened out of a possible 2,050 eligible people.

    A total of 71.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 179 people to hit the required 80% screening target.
    1,461
    Cervical Screening Ages 50 to 641,008 individuals have been screened out of a possible 1,305 eligible people.

    A total of 77.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 36 people to hit the required 80% screening target.
    1,008
    Overall number of GP appointments5,611 Number of appointments in Aug 2023 from a practice list size of 13,394 patients5,611
    Face to face appointments5,125 Face to Face appointments in Aug 2023 which is 91.3% of the total number of appointments.5,125
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments431 Telephone appointments in Aug 2023 which is 7.7% of the total number of appointments.431
    Unknown appointments55 Unknown appointments in Aug 2023 which is 1% of the total number of appointments.55
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    9

    Good
    4

    Ok
    3

    Poor
    4

    Terrible
    5

  •  Patient Reviews

    Langley House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 27 2023

    Receptionists talk in a very patronising manner on the phone, so much so that I hung up on Tracy earlier, I can only assume she is an ex police officer. Mentioning that I'm having a mental health crisis, was given zero compassion, patience or understanding. Frankly, if I go and top myself right now, who the Hell cares, because just like the rest of the NHS, she doesn't.

    Langley House Surgery
    Review SourceBy:Martin.c
    Rating:..Star Rating
    Jan 27 2023

    Reading some of the reviews makes me feel that to a large extent, the staff react to how you treat them, respect is a two way street! From a personal perspective I have always found the doctors,and staff,every single one of them ,absolutely outstanding,I have felt that they are genuinely interested,they are attentive and hard working and I have received excellent care as a consequence. They do a great job during what is a tough time for everyone. I might suggest that ‘anonymous anonymous ‘ and the moaners seek care elsewhere, if you are so unhappy with this surgery,and you can use your feet,walk,you will free up valuable time for others,probably more deserving. Langley house staff ,you are appreciated,thank you!

    Langley House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 30 2024

    A patient for 28 years, the new drive for expansion under the current Senior Partner has caused a lack of face-to-face care and communication. Garbled telephone calls to relay crucial blood test results is no substitute for proper examination. I'm tired of the arrogance; lack of discussion of alternative medications; no adherence to promised follow-ups; lack of care.

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    Langley House Surgery, 27 West Street, Chichester, PO19 1RW

    GP Practice in Chichester

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