The Haling Park Partnership

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    star rating
    3.4
    25 Reviews
    The Haling Park Partnership
     96 Brighton Road,
     South Croydon,
     Surrey, CR2 6AD
    Phone :
    Web :http://www.halingparkmedic..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status :
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  • Provider Information
  • The Haling Park Partnership is a GP Practice in South Croydon and provides a list of services listed below if available. This GP practice has 25 reviews with a rating of 3.4 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Child Immunisations
  • COPD clinic with spirometry
  • Diabetes Clinic providing insulin initiation
  • Learning disability health check
  • Phlebotomy
  • Smoking cessation clinic
  • Travel health with yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Haling Park Partnership is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49445 individuals have been screened out of a possible 689 eligible people.

    A total of 64.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 107 people to hit the required 80% screening target.
    445
    Cervical Screening Ages 50 to 64205 individuals have been screened out of a possible 285 eligible people.

    A total of 71.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 23 people to hit the required 80% screening target.
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    Overall number of GP appointments1,577 Number of appointments in Aug 2023 from a practice list size of 3,568 patients1,577
    Face to face appointments751 Face to Face appointments in Aug 2023 which is 47.6% of the total number of appointments.751
    Home Visits79 Home Visits in Aug 2023 which is 5% of the total number of appointments.79
    Telephone appointments747 Telephone appointments in Aug 2023 which is 47.4% of the total number of appointments.747
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    10

    Good
    3

    Ok
    2

    Poor
    6

    Terrible
    4

  •  Patient Reviews

    The Haling Park Partnership
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Nov 13 2018

    I have been with this practice for many years, and have seen many doctors come and go, i have always received excellent service from the doctors and the reception staff. My Dr is an excellent doctor and was a great support to me when my husband passed away a few years ago. As i said i have always found the reception team helpful, and polite as and long as possible i hope to remain with this practice. Mrs Clarke
    Original Comment Report...

    The Haling Park Partnership
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 22 2019

    Generally a very good gp practice. Thorough doctors and nurses and usually the reception staff are approachable. They are clearly under pressure and maintain a very composed professional manner, sometimes a little curt but understandable given how busy they are. Having said this there is one exceptionally rude lady she is very unhelpful, judgemental and likes to make medical assumptions which are completey unprofessional given she is not a medical professional. I’m not a sensitive person in the slightest but on this occasion I felt personally attacked by this woman for a seemingly reasonable and polite request. Usually I wouldn’t complain as gp surgeries are very busy places and under the constraints do a fantastic job. However, on this occasion I was completely disgusted by the encounter and whilst everyone is allowed a bad day this felt completely uneccesary. I would hate for experiences like this with the person in question to taint the excellent work the doctors, nurses and other reception staff do.
    Original Comment Report...

    Reply from The Haling Park Partnership
    Tue, 02 Apr 2019 08:38:44 +0100

    Dear Sir/madam. Firstly can I thank you for taking the time to comment and for your kind words around the practice generally. I am really sorry that you had to encounter the rudeness and unprofessional behaviour from a member of our reception staff. Please accept my apologies and I would really like to follow up on this as we take these matters seriously. Would you be happy to contact me at the practice ( 0208 251 4200) and ask for me by name and it would be good to catch up and talk through further these issues kind regards Brian Dickens Group Operational Manager

    The Haling Park Partnership
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 4 2019

    Some of the staff across this practice are absolutely outstanding. My elderly parents have been with this practice for a very long time and have always been happy with their careNow that they are in their twilight years, the practice are being so supportive, so kind, so helpful and I cannot thank them enough for being part of my support network. They simply cannot do enough to help. I acknowledge what some of the reviews say - but as with any organisation, you get the good and the better. People have good days and people have better days. But I can definitely say that as a practice, they do their best. I'd say its up to you to figure out which ones are the good - and which ones are the even better than good! Give it a go.... I wish that I was registered at this practice!
    Original Comment Report...

    Reply from The Haling Park Partnership
    Tue, 02 Apr 2019 08:41:09 +0100

    Dear Sir/Madam many thanks for your kind comments about the practice. it is always nice to hear that we have given good service and I will pass these comments onto the staff as it is always good to give them positive feedback Kind Regards Brian Dickens Group Operational Manager

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    The Haling Park Partnership, 96 Brighton Road, South Croydon, CR2 6AD

    GP Practice in South Croydon

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