Forestside Medical Practice

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    star rating
    4.5
    6 Reviews
    Forestside Medical Practice
     Beaulieu Road,
     Dibden Purlieu,
     Southampton,
     Hampshire, SO45 4JA
    Phone :
    Web :http://www.forestsidemedic..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status :
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  • Provider Information
  • Forestside Medical Practice is a GP Practice in Southampton and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 4.5 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Forestside Medical Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,401 individuals have been screened out of a possible 1,822 eligible people.

    A total of 76.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 57 people to hit the required 80% screening target.
    1,401
    Cervical Screening Ages 50 to 64951 individuals have been screened out of a possible 1,190 eligible people.

    A total of 79.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 1 people to hit the required 80% screening target.
    951
    Overall number of GP appointments2,667 Number of appointments in Aug 2023 from a practice list size of 11,941 patients2,667
    Face to face appointments2,310 Face to Face appointments in Aug 2023 which is 86.6% of the total number of appointments.2,310
    Home Visits58 Home Visits in Aug 2023 which is 2.2% of the total number of appointments.58
    Telephone appointments299 Telephone appointments in Aug 2023 which is 11.2% of the total number of appointments.299
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    5

    Good
     

    Ok
     

    Poor
    1

    Terrible
     

  •  Patient Reviews

    Forestside Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 4 2019

    I rang this morning to request a same day appointment for my elderly mother with the nurse, and spoke to a lovely receptionist who managed to get me a quick 10min slot within the hour. Am most impressed- thank you.
    Original Comment Report...

    Forestside Medical Practice
    Review SourceBy:Forestside M
    Rating:..Star Rating
    Jul 10 2018

    I have moved so am reluctantly leaving this practice. All the staff are efficient, friendly and caring. The only reservation has been difficulty in making appointments sometimes but I think this is the fault of the system, not the staff. There has never been a problem in a genuine emergency. I'm happy to recommend this practice to new patients.
    Original Comment Report...

    Reply from Forestside Medical Practice
    Tue, 10 Jul 2018 11:26:15 +0100

    Thank you for taking the time to add your positive comments about the practice. We strive to provide a good quality service for all of our patients. Good luck in your new home and for the future. kind regards Julie Stewart Practice Manager Forestside Medical Practice

    Forestside Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 3 2018

    Last week I had an appointment and was rushed with explaining the problem I went to the doctor about. I was told I only had 10 minutes and to be quick. When I explained my symptoms I was asked, ‘well what do you want me to do about it?’ I also had a few other things I just wanted to touch base on, including asking a question about my under active thyroid, and asking the doctor to very quickly look at a mole that’s increased in size that my mum asked me to just have checked while I was there. I was rushed once more and told I only had 10 minutes for this appointment. When talking to the doctor about another, relatively urgent issue I was told she had no time to check me over and told me to make another appointment. With all this rushing I was in and out in about 8 minutes - with no resolutions! Today, I went in for my next appointment and sat waiting for 35 minutes to see the doctor. I have to say she was lovely but annoyingly gave me a name of a product to buy over the counter at the pharmacy (I double checked I didn’t need a prescription and was told I can definitely buy over the counter) I went to 2 pharmacies and was told I need a prescription - a absolute waste of my time!
    Original Comment Report...

    Reply from Forestside Medical Practice
    Tue, 10 Jul 2018 11:51:16 +0100

    I am sorry that you feel the practice has let you down and that you were unable to put your comments in writing to your usual GP in order that they can response directly to you. We strive to provide a quality service to all our patients and unfortunately at times we may get it wrong. General practice is under extreme pressure and clinicians are limited to what they can provide within a ten minute appointment slot. Surgery times are also dependant upon the patients who are seen before you as if there is a medical emergency then that can cause the doctor to run late for the rest of their surgery/day. Also we do ask patients to book a double appointment when they know they have several things that need to be sorted. I am sorry we were not able to assist you on this occasion and hope that you managed to resolve the issue with one of our staff or by a follow-up appointment. If I can be of any future assistance please do not hesitate to contact me at the surgery. Kind regards Julie Stewart Practice Manager

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    Forestside Medical Practice, Beaulieu Road, Dibden Purlieu, Southampton, SO45 4JA

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