Lyndhurst Surgery |
|
2.5 
11 Reviews Lyndhurst Surgery 2 Church Lane, Lyndhurst, Hampshire, SO43 7EW Phone : Web :http://www.lyndhurstsurger.. Email :whccg.lyndhurstsurgery. EPS : Available .... CQC : 
Status :
Lyndhurst Surgery is a GP Practice in Lyndhurst and provides a list of services listed below if available. This GP practice has 10 reviews with a rating of 2.5 out of 5 and a CQC rating of Good. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Lyndhurst Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 507 individuals have been screened out of a possible 684 eligible people.A total of 74.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 41 people to hit the required 80% screening target. | 507 |
| Cervical Screening Ages 50 to 64 | 507 individuals have been screened out of a possible 608 eligible people.A total of 83.4% of possible patients have been screened which is above the required mimimum standard. | 507 |
| Overall number of GP appointments | 2,913 Number of appointments in Aug 2023 from a practice list size of 5,598 patients | 2,913 |
| Face to face appointments | 1,949 Face to Face appointments in Aug 2023 which is 66.9% of the total number of appointments. | 1,949 |
| Home Visits | 5 Home Visits in Aug 2023 which is 0.2% of the total number of appointments. | 5 |
| Telephone appointments | 933 Telephone appointments in Aug 2023 which is 32% of the total number of appointments. | 933 |
| Unknown appointments | 26 Unknown appointments in Aug 2023 which is 0.9% of the total number of appointments. | 26 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | Anonymous |
| Sep 11 2019 | ||
Receptionists are rude and apparently medically trained that they can ask what’s wrong with you and have a discussion. In 5 years not a single appointment on time. There’s nothing to like. I wish I’d never moved from Totton surgery | ||||||
| By: | Anonymous |
| Oct 11 2018 | ||
My experience of getting the result of a recent blood test was difficult to say the least.
There seems, for one thing, to be a very narrow window in which to phone for results.
Having got the correct day I was told that somebody would contact me on my mobile phone before midday. This was not going to be ideal as I was involved all morning with a music therapy group for Alzheimer's patients and their carers. However, no one called me and at some time beyond midday I phoned the surgery. As I was doing so, someone was trying to contact me so I got a 'missed call'. I rang back and listened to a tape of Vivaldi for some time before I gave up and rang off. I then sent a rather desperate text to the surgery asking if the result could be texted to me. An immediate reply asked for details of my name in order to verify who was calling. This I did, and finally a doctor rang with my result which was not as good as I had hoped. I was not able to discuss it for very long due to heavy traffic noise in the street where I was speaking, making it hard to hear or understand what was being said.
Why can't this system be simpler, allowing patients to phone at anytime and be told straightaway over the phone what they need to know? It is frustrating and in some cases very worrying to be kept in limbo until somebody at some time is able to give this information. | ||||||
| By: | Anonymous |
| Apr 5 2018 | ||
So far in 2 years all 6 appointments myself and my kids have had have been delayed 20 to the worst 45 minutes, not once an apology. Complained every time, the only solution I have been offered every time. Would you like to rebook!!!! Either just as I’m called or after the appointment has happened. Amazing mismanagement of time and staff. Dreadful surgery hence why the whole family is going to now move 3 miles down the road to a better run surgery where we used to go before moving house. | ||||||
