John Pounds Surgery

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  • Provider Information
  • John Pounds Surgery is a GP Practice in Portsmouth and provides a list of services listed below if available. This GP practice has 22 reviews with a rating of 2 out of 5.

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  • Provider Services
  • Diabetes Clinic providing insulin initiation
  • Learning disability health check
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
    2

    Good
    2

    Ok
    2

    Poor
    3

    Terrible
    13

  •  Patient Reviews

    John Pounds Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 13 2019

    I have been at this surgery for 25 years or more,I never use to go doctor's much only if i had a chest infection that's it,now i have arthritis and I'm in so much pain all they do is Chuck tablets at me.my depression has got worse and my anxiety is through roof, doctor's make me feel worthless especially one who judged my life, doctor's want you in & out they don't care .use to be a decent doctor's years ago how it's gone down hill
    Original Comment Report...

    John Pounds Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 4 2018

    As a patient with this surgery for over ten years I have recently had to make appointments for pain management recently. There are never appointments available within the week, always having to wait two or mor weeks to be seen. On my last visit I was told that I was not registered at the surgery and the system showed that I was registered with another GP surgery almost two miles away. The reception staff are less than helpful, always insinuating that the problem is with the patient and not their bad management. I would not recommend this surgery to anyone which is a shame as the doctors are excellent
    Original Comment Report...

    Reply from John Pounds Surgery
    Thu, 20 Sep 2018 11:16:00 +0100

    I am sorry that you have been disappointed by our reception team and appointment availability recently. I would be very happy to discuss your complaint in more detail if you would like to contact the Practice and ask to speak with Tom Micklewright, Managing Partner. We are doing our best to make appointment available, our same day access service is available for patients who are unable to wait for the next available routine appointments. Please do let us know if we can be of further assistance.

    John Pounds Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 15 2019

    Phoned doctor's yesterday i had a phone call from a doctor from lake road for 48 mins and she arranged for me to pick up anxiety pills,portsea doctor's won't even give me them until tomorrow what a joke,you overide your own colleague( what is point of phone call)i was in terrible state yesterday & that doctor calmed me right down,it's disgusting your making me wait a day for my pills.
    Original Comment Report...

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    John Pounds Surgery

    GP Practice in Portsmouth

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