Millstream Medical Centre |
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3.6 
21 Reviews Millstream Medical Centre Avon Approach, Salisbury, Wiltshire, SP1 3SL Phone : Web :http://www.millstreamsurge.. Email :. EPS : Available Status :
Millstream Medical Centre is a GP Practice in Salisbury and provides a list of services listed below if available. This GP practice has 21 reviews with a rating of 3.6 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Millstream Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,547 individuals have been screened out of a possible 2,174 eligible people.A total of 71.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 193 people to hit the required 80% screening target. | 1,547 |
| Cervical Screening Ages 50 to 64 | 726 individuals have been screened out of a possible 960 eligible people.A total of 75.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 42 people to hit the required 80% screening target. | 726 |
| Overall number of GP appointments | 7,038 Number of appointments in Aug 2023 from a practice list size of 11,321 patients | 7,038 |
| Face to face appointments | 3,673 Face to Face appointments in Aug 2023 which is 52.2% of the total number of appointments. | 3,673 |
| Home Visits | 73 Home Visits in Aug 2023 which is 1% of the total number of appointments. | 73 |
| Telephone appointments | 2,831 Telephone appointments in Aug 2023 which is 40.2% of the total number of appointments. | 2,831 |
| Unknown appointments | 461 Unknown appointments in Aug 2023 which is 6.6% of the total number of appointments. | 461 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Mar 17 2022 | ||
Doctors do not take mental health seriously. No help at all. They just shove you on meds or declare you fit and healthy after a blood test. I've had my prescription messed up multiple times meaning going through withdrawal. They always phone at least three hours after the appointment time. | ||||||
| By: | Anonymous |
| Nov 26 2021 | ||
I find I don’t have to wait long for my call to be answered but after that it’s all downhill. By their own admission, they cannot retain their GP’s so if you’re lucky enough to speak to one or have a face to face consultation, they don’t know anything about you. I completely understand we are in a very challenging climate but everyone is in this situation together. I have long term health issues but trying to speak someone about medication or side effects I regularly get is a battle. They make me feel they can’t get me off the phone quickly enough. On 2 occasions I’ve been phoned by the practice with results when I haven’t been expecting a call. Because of where I work, I can’t have a private conversation on the phone. I’ve phoned the surgery for blood results to be told I have a telephone appointment booked & the GP will speak to me about them. This has happened on more than one occasion & when I informed the receptionist, she said she would pass this on as another caller had mentioned the same- an appointment made for them & they’re not informed. There is a poster in the surgery which is updated each month, saying how many missed appointments there were. How many of these are missed because the patient isn’t even aware they have an appointment?! | ||||||
 | By: | Anonymous |
| Oct 29 2018 | ||
I have been with this practice for over 20 years. At times I think they are brilliant and at times disappointing.
When they were in Castle Street I nearly always got an appt with the same doctor and had very good treatment.
Since moving to Millstream I have hardly seen the same doctor twice. There seemed to be a huge turnover of staff. Despite this, they were always very thorough when I did visit.
Since the new system of the nurse practitioner calling you back though, I have lost confidence. It is not always convenient to be called back during a patient's working day and to speak privately about health matters. My latest experience caused me to have to call the NHS helpline late in the evening of the following day, as the nurse practitioner had not helped at all, doubling my medication and causing the symptoms I had called about to become worse (hence the call to the helpline). I had said to her that the medication didn't seem to be very effective and I wanted to go back on a drug I had used before. For some reason both she and the doctor I had seen previously did not want to prescribe the drug that I had felt so well with and wanted to go back on.
I have now stopped my medication and am using herbal remedies in an effort to help myself.
If I cannot get an appointment in future without going through the nurse practitioner again, I will seriously rethink staying with this practice. | ||||||
