St.Helens Medical Centre |
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2.9 
10 Reviews St.Helens Medical Centre St Helens Medical Centre, Upper Green Road, St Helens, Isle of Wight, PO33 1UG Phone : Web :http://www.sthelensmedical.. Email :iwccg.sthelensmc@nhs.n. EPS : Available .... CQC : 
Status : Closed
St.Helens Medical Centre is a GP Practice in St Helens and provides a list of services listed below if available. This GP practice has 10 reviews with a rating of 2.9 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how St.Helens Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 429 individuals have been screened out of a possible 591 eligible people.A total of 72.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 44 people to hit the required 80% screening target. | 429 |
| Cervical Screening Ages 50 to 64 | 532 individuals have been screened out of a possible 695 eligible people.A total of 76.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 24 people to hit the required 80% screening target. | 532 |
| Overall number of GP appointments | 4,047 Number of appointments in Aug 2023 from a practice list size of 6,476 patients | 4,047 |
| Face to face appointments | 3,029 Face to Face appointments in Aug 2023 which is 74.8% of the total number of appointments. | 3,029 |
| Home Visits | 16 Home Visits in Aug 2023 which is 0.4% of the total number of appointments. | 16 |
| Telephone appointments | 72 Telephone appointments in Aug 2023 which is 1.8% of the total number of appointments. | 72 |
| Unknown appointments | 869 Unknown appointments in Aug 2023 which is 21.5% of the total number of appointments. | 869 |
| Video call appointments | 61 Video call appointments in Aug 2023 which is 1.5% of the total number of appointments. | 61 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 28 2022 | ||
When Brading closed just before lockdown I was forced to register here as we are out of the catchment area of any other surgery. I thought we had the right to choose!! With one exception the receptionists are unfriendly and take too much upon themselves. Are they qualified to decide whether we speak to a doctor or another person whose function and qualifications are unknown? I was recently asked to self-diagnose as to how serious my condition was!! If I ask for an appointment I’m told I will get a phone call 4 or 5 weeks in the future. Doctors used to see, examine and diagnose. Now Covid is used as an excuse for treatment by remote control. Not good enough | ||||||
| By: | Anonymous |
| Oct 14 2021 | ||
I have been a patient for years and found the service excellent. Recently I phoned for an appointment as I had a very dry, severe cough with pain in my shoulders and chest. I asked the receptionist for an appointment and she asked why I needed an appointment. Having shared my health concerns with a complete stranger, she rudely and bluntly ( even she could hear how bad my chest is) that all the appointments have gone for today and the next week. Anyway I couldn’t have an appointment for just a dry cough. She told me to phone 911 if I wanted help. I wondered when the receptionist that answered the phone at the doctors had qualified as a doctor or was qualified to judge if I needed to speak to a doctor or treatment. I am disgusted and am taking this further. | ||||||
 | By: | Anonymous |
| Jul 20 2018 | ||
I feel sad posting this because one member of the reception team is so kind and helpful, but just had another awful experience with a different member. Needed to see a doctor with concerns after having major surgery over a week ago receptionist was extremely reluctant to offer an appointment, reducing me to tears asking 'are you actually ill'. Am looking into moving practices. | ||||||
