Balmore Park Surgery |
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4.0 
22 Reviews Balmore Park Surgery 59A Hemdean Road, Caversham, Reading, Berkshire, RG4 7SS Phone : Web :http://www.balmoreparksurg.. Email :. EPS : Available .... CQC : 
Status : Open
Balmore Park Surgery is a GP Practice in Reading and provides a list of services listed below if available. This GP practice has 22 reviews with a rating of 4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Balmore Park Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,675 individuals have been screened out of a possible 3,732 eligible people.A total of 71.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 311 people to hit the required 80% screening target. | 2,675 |
| Cervical Screening Ages 50 to 64 | 1,425 individuals have been screened out of a possible 1,909 eligible people.A total of 74.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 103 people to hit the required 80% screening target. | 1,425 |
| Overall number of GP appointments | 8,177 Number of appointments in Aug 2023 from a practice list size of 20,855 patients | 8,177 |
| Face to face appointments | 5,092 Face to Face appointments in Aug 2023 which is 62.3% of the total number of appointments. | 5,092 |
| Home Visits | 136 Home Visits in Aug 2023 which is 1.7% of the total number of appointments. | 136 |
| Telephone appointments | 2,949 Telephone appointments in Aug 2023 which is 36.1% of the total number of appointments. | 2,949 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 11 2023 | ||
Horrible receptionists, even if 111 can view available appointment receptionist would not give you the appointment , even though you can ask to be seen by different gp receptionist will refuse, can ask to speak to practice manager at reception though you will be told she will reach on phone but would not even tell you in how many days. even if you send an email for an appointment with practice manager you would get an email has been forwarded with no SLA even though as per nhs sla is 3 days. GP i am seeing is not interested and can send you back with most aliments as life long. You have tell the doctor your ailement then also it on his mood . I had was told test by royal berkshire hospital and advised to ask for referral to a department. Though GP claims nod without telling if he made a referral or not. I want to change the GP but receptionist again receptionist wont let me. | ||||||
| By: | Anonymous |
| Jan 5 2023 | ||
Easy access and great care ever since I have been at this practice . | ||||||
| By: | Pamdd |
| Jul 23 2020 | ||
After four years of good treatment at the practice I have felt very let down in the last eight months. On attending with an agonising back problem I was told it would get better by itself, then I had to learn to live with it,then it was my age and everyone of my age suffered with similar symptoms. I had already attended a local well established chiropractor who had refused to give me more treatment as she was convinced there was something more serious involved. Even when I asked for a referral to go privately this took several weeks to action. Once I got a private scan it was confirmed I had a cyst on my vertebrae which was causing the problem. A procedure was booked but cancelled two days before it was due owing to the COVID-19 virus. A complaint letter was sent but so far not addressed. | ||||||
