Wokingham Medical Centre |
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2.9 
242 Reviews Wokingham Medical Centre 23 Rose Street, Wokingham, Berkshire, RG40 1XS Phone : Web :http://www.wokinghammedica.. Email :admin.wmc@nhs.net. EPS : Available Status :
Wokingham Medical Centre is a GP Practice in Wokingham and provides a list of services listed below if available. This GP practice has 235 reviews with a rating of 2.9 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Wokingham Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,726 individuals have been screened out of a possible 3,929 eligible people.A total of 69.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 418 people to hit the required 80% screening target. | 2,726 |
| Cervical Screening Ages 50 to 64 | 1,535 individuals have been screened out of a possible 2,094 eligible people.A total of 73.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 141 people to hit the required 80% screening target. | 1,535 |
| Overall number of GP appointments | 7,433 Number of appointments in Aug 2023 from a practice list size of 24,967 patients | 7,433 |
| Face to face appointments | 4,442 Face to Face appointments in Aug 2023 which is 59.8% of the total number of appointments. | 4,442 |
| Home Visits | 270 Home Visits in Aug 2023 which is 3.6% of the total number of appointments. | 270 |
| Telephone appointments | 2,721 Telephone appointments in Aug 2023 which is 36.6% of the total number of appointments. | 2,721 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Oct 24 2023 | ||
Appaulling service from Wokingham Medical Centre. Have been trying for days to contact them but nobody is answering the phones. Have waited in a queue of callers for over an hour and still nobody answers! How are patients supposed to get any kind of treatment or even a response from this dreadful medical centre !!! Their response is that they are sorry and they are working hard to provide a better service, but lastly they don’t have enough staff to support the number of patients as the issue with not answering phones has been going on for months without improvement. To make matters worse they now seem to have adopted a policy of simply deleting bad reviews without having the courtesy of responding | ||||||
| By: | Christine O |
| Aug 5 2023 | ||
This centre has moved away from humanistic patient care to a model where people are treated like numbers. As a result, staff lack compassion and empathy. I was treated badly by the phlebotomist who was aggressive, rude, disrespectful and intimidating. Even worse she smelled badly of cigarette smoke. Nobody follows up your complaints as there are far too many. A disgraceful medical centre. | ||||||
| By: | Anonymous |
| Jun 2 2023 | ||
Waited 6 months for an appointment with the nurse for my coil to be fitted. To be told she was running so behind at 9.40am ?? And could be anything up to 45 mins to an hour . After dragging my mum up to look after the kids . I couldn't wait as she was going out. The nurse was like you'll just have to rebook. I understand every patient needs more or less time but to be running that late when they don't start until 9am Is ridiculous ?? I've now had to leave with no further appointment booked as they have no appointments free for months. So disappointed. The surgery is run so inadequately ! | ||||||
