Western Elms Surgery |
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3.2 
49 Reviews Western Elms Surgery 317 Oxford Road, Reading, Berkshire, RG30 1AT Phone : Web :https://www.westernelms.co.. Email :. EPS : Available .... CQC : 
Status : Closed
Western Elms Surgery is a GP Practice in Reading and provides a list of services listed below if available. This GP practice has 46 reviews with a rating of 3.2 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Western Elms Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 3,249 individuals have been screened out of a possible 5,456 eligible people.A total of 59.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 1,116 people to hit the required 80% screening target. | 3,249 |
| Cervical Screening Ages 50 to 64 | 1,531 individuals have been screened out of a possible 2,158 eligible people.A total of 70.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 196 people to hit the required 80% screening target. | 1,531 |
| Overall number of GP appointments | 10,492 Number of appointments in Aug 2023 from a practice list size of 27,749 patients | 10,492 |
| Face to face appointments | 5,860 Face to Face appointments in Aug 2023 which is 55.9% of the total number of appointments. | 5,860 |
| Home Visits | 481 Home Visits in Aug 2023 which is 4.6% of the total number of appointments. | 481 |
| Telephone appointments | 4,011 Telephone appointments in Aug 2023 which is 38.2% of the total number of appointments. | 4,011 |
| Unknown appointments | 3 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 3 |
| Video call appointments | 137 Video call appointments in Aug 2023 which is 1.3% of the total number of appointments. | 137 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jun 6 2022 | ||
When it comes to making an appointment in the mornings it is such a pain. Like today for example I called 15times because each time after few rings it hangs up on me. When I call later it finally works and the lady is like “no appointments available you should’ve called earlier or come in”. This needs to be fixed as it is a continuous issue each time. | ||||||
| By: | Anonymous |
| Apr 26 2022 | ||
Spoke to a lovely woman called Charlotte who was really helpful about my insomnia | ||||||
| By: | Anonymous |
| Aug 5 2022 | ||
I have recently needed to call the reception for advice & guidance. Both times I spoke to Angela who was professional, polite & friendly. A real asset to the team. Please value & retain her! | ||||||
