Tilehurst Village Surgery

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    star rating
    2.8
    35 Reviews
    Tilehurst Village Surgery
     92 Westwood Road,
     Tilehurst,
     Reading,
     Berkshire, RG31 5PP
    Phone :
    Web :http://www.tilehurstvillag..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Open
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  • Provider Information
  • Tilehurst Village Surgery is a GP Practice in Reading and provides a list of services listed below if available. This GP practice has 32 reviews with a rating of 2.8 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Tilehurst Village Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,631 individuals have been screened out of a possible 2,620 eligible people.

    A total of 62.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 465 people to hit the required 80% screening target.
    1,631
    Cervical Screening Ages 50 to 64906 individuals have been screened out of a possible 1,266 eligible people.

    A total of 71.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 107 people to hit the required 80% screening target.
    906
    Overall number of GP appointments5,485 Number of appointments in Aug 2023 from a practice list size of 15,630 patients5,485
    Face to face appointments2,324 Face to Face appointments in Aug 2023 which is 42.4% of the total number of appointments.2,324
    Home Visits130 Home Visits in Aug 2023 which is 2.4% of the total number of appointments.130
    Telephone appointments3,031 Telephone appointments in Aug 2023 which is 55.3% of the total number of appointments.3,031
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    9

    Good
    2

    Ok
    8

    Poor
    4

    Terrible
    12

  •  Patient Reviews

    Tilehurst Village Surgery
    Review SourceBy:B J
    Rating:..Star Rating
    Aug 10 2020

    I have today received superb care and service from this practice . Things could not have happened quicker. The timetable.... Last night, Sunday,in the shower I came across a suspicious lump. Waited until the 8am phone scramble had subsided this morning , got through on my 2nd try. A brief description to the reception and i was told a Dr would ring this morning. The call came as promised , quite a lengthy chat, the Dr said “Can you make 1730hrs today?” The arranged appointment went with all the care and attention one could wish for, I even committed the cardinal sin of “Why I’m here may I ask you about ....... “ This out of order request was dealt with as much care and attention. The results.... I have an appointment request into the RBH for scans and antibiotics to see if it is an infection not a cancer plus comprehensive blood tests booked for 7 days for the second item i raised. That is 23 hours from discovery to “we are on the way”. 10/10 in my book. B J Lambe

    Tilehurst Village Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 24 2019

    Fantastic GP Surgery. The new telephone appointment system is great as I don’t need to ring up at 8am for an appointment. Yes it isn’t the easiest to get through to the surgery in the morning but this is the same everywhere. The doctors and nurses all appear very caring and do a fantastic job considering the pressures they are under.
    Original Comment Report...

    Reply from Tilehurst Village Surgery
    Fri, 27 Sep 2019 08:34:33 +0100

    Thank you so much for your kind review. All our Doctors, Nurses and Practice Staff work very hard to provide good care to our patients and it is a morale boost to receive such positive feedback. Kind regards Catherine Guscott Manager

    Tilehurst Village Surgery
    Review SourceBy:Tilehurst V
    Rating:..Star Rating
    Aug 22 2019

    The reception staff are lovely and so helpful. So much better than it used to be when a very sour faced women worked there who was always rude and abrupt. Thankfully she has now left! The doctors really make you feel valued and the triage system that the surgery uses means you can always speak to someone on the day you call even if its not face to face with a doctor.
    Original Comment Report...

    Reply from Tilehurst Village Surgery
    Fri, 23 Aug 2019 09:02:31 +0100

    Thank you so much for your kind review. Nice reviews such as yours makes the effort all the Doctors and Staff put in seem very worthwhile and gives us all a morale boost. Kind regards Catherine Guscott Manager Tilehurst Village Surgery

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    Tilehurst Village Surgery

    GP Practice in Reading

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