Hightown Surgery |
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3.6 
16 Reviews Hightown Surgery Hightown Gardens, Banbury, Oxfordshire, OX16 9DB Phone : Web :http://www.hightownsurgery.. Email :. EPS : Available .... CQC : 
Status : Closed
Hightown Surgery is a GP Practice in Banbury and provides a list of services listed below if available. This GP practice has 15 reviews with a rating of 3.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hightown Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,532 individuals have been screened out of a possible 2,100 eligible people.A total of 73% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 148 people to hit the required 80% screening target. | 1,532 |
| Cervical Screening Ages 50 to 64 | 885 individuals have been screened out of a possible 1,180 eligible people.A total of 75% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 59 people to hit the required 80% screening target. | 885 |
| Overall number of GP appointments | 6,623 Number of appointments in Aug 2023 from a practice list size of 12,245 patients | 6,623 |
| Face to face appointments | 3,012 Face to Face appointments in Aug 2023 which is 45.5% of the total number of appointments. | 3,012 |
| Home Visits | 196 Home Visits in Aug 2023 which is 3% of the total number of appointments. | 196 |
| Telephone appointments | 2,195 Telephone appointments in Aug 2023 which is 33.1% of the total number of appointments. | 2,195 |
| Unknown appointments | 39 Unknown appointments in Aug 2023 which is 0.6% of the total number of appointments. | 39 |
| Video call appointments | 1,181 Video call appointments in Aug 2023 which is 17.8% of the total number of appointments. | 1,181 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Elana A |
| Jan 22 2023 | ||
I booked an appointment with a mental health practitioner to talk about my mental health because I said I was really struggling. When she called we were on the phone for 5 minutes. I was crying and explaining how I was feeling and she just told me it’s normal and that things may just be too much for me at the minute. Said to try talking space but have to pay for it and would send me a message about it and never did. Don’t feel like I got any help or support at all. Making me feel worse and basically just said give it time. My mental health is declining and feel like now nobody will do anything to help me. | ||||||
| By: | Anonymous |
| Jun 24 2020 | ||
Rating with no comment | ||||||
| By: | Anonymous |
| Jun 15 2020 | ||
Been with hightown surgery all my 37 yrs and when I rang docs to get an appt for my dad who has underlying health problems, the receptionist advised will get the doc to ring back when the doc did asked a few questions then said due to it being very common in our culture suggested my Dad take vitamin d tablets he ended up in hospital couple of days later appalled by this service and lack of duty of care esp during these hard times!!! | ||||||
