The Penryn Surgery |
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2.8 
18 Reviews The Penryn Surgery Saracen Way, Penryn, Cornwall, TR10 8HX Phone : Web :http://www.penryn.co.uk.. Email :docs@penryn.co.uk. EPS : Available .... CQC : 
Status : Closed
The Penryn Surgery is a GP Practice in Penryn and provides a list of services listed below if available. This GP practice has 18 reviews with a rating of 2.8 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Penryn Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,923 individuals have been screened out of a possible 2,859 eligible people.A total of 67.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 365 people to hit the required 80% screening target. | 1,923 |
| Cervical Screening Ages 50 to 64 | 1,149 individuals have been screened out of a possible 1,482 eligible people.A total of 77.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 37 people to hit the required 80% screening target. | 1,149 |
| Overall number of GP appointments | 10,482 Number of appointments in Aug 2023 from a practice list size of 20,801 patients | 10,482 |
| Face to face appointments | 6,732 Face to Face appointments in Aug 2023 which is 64.2% of the total number of appointments. | 6,732 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1,063 Telephone appointments in Aug 2023 which is 10.1% of the total number of appointments. | 1,063 |
| Unknown appointments | 253 Unknown appointments in Aug 2023 which is 2.4% of the total number of appointments. | 253 |
| Video call appointments | 2,434 Video call appointments in Aug 2023 which is 23.2% of the total number of appointments. | 2,434 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jul 17 2023 | ||
Penryn Surgery is terrible. The staff are soo rude and do not listen or care about patients. If you ever voice a concern you are made to feel like it's your own fault as its never theirs. My housemate tried to get an appointment for weeks and kept being told her symptoms weren't serious enough to warrant an appointment until one day she was feeling so ill we took her to a Dr in falmouth who immediately got her rushed to hospital as she had pneumonia! They are going to kill someone with their ineptitude if they haven't done so already. | ||||||
| By: | Anonymous |
| Sep 29 2022 | ||
Extremely rude and dismissive staff, can never get an appointment and there have been endless trouble with prescription medications not being filled and the surgery blaming anyone they can except themselves even when I watch my pharmacy order them the surgery lie and say that my pharmacy never requested. | ||||||
| By: | Lola-Mae |
| Aug 24 2023 | ||
I am a student And right away I believe that means I am treated so differently. my problems are shrugged off and the doctors hardly gets eye contact with me. I've been disappointed by penryn surgery so many times it is laughable. I have had problems with my genitals where I am in constant pain. I travelled all the way to the surgery for an appointment where a professional could look at my genitals - but instead was met with a carefree man who was unprepared and said he could’not because there was no other nurse about. I am so confused by them. Recently I went to the surgery and finally opened up about an assault I went through and how stressed and unheard I feel by them. And the lady confidently gave me an address and number to a sexual health clinic in Falmouth. That is not open. It is not open during the summer holidays and she didn't know that. what kind of surgery doesn't know this?? They sent me to close doors during a very vulnerable time in my life and I feel so passionate about their poor service now because I don’t want uni students younger and vulnerable like me to have to go through the same treatment. It is appalling. I feel stupid. I get told I need to rebook and rebook appointment for different elements of my womanhood. Meaning I'm currently off contraception and have had to book another appointment with them to get it sorted. And then I will be the one judged for an accidental pregnancy at 21. If you have experienced similar please contact me at ls263462@falmouth.ac.uk student or not, I want to do something about this. | ||||||
