Gunnislake Health Centre

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  • Provider Information
  • Gunnislake Health Centre is a GP Practice in Gunnislake and provides a list of services listed below if available. This GP practice has 7 reviews with a rating of 4.6 out of 5.

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  • Provider Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
  • Pharmacy available on-site
  • Phlebotomy
  • Smoking cessation clinic
  • Travel health with yellow fever
  • Young person's clinic
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
    6

    Good
     

    Ok
     

    Poor
    1

    Terrible
     

  •  Patient Reviews

    Gunnislake Health Centre
    Review SourceBy:Gunnislake H
    Rating:..Star Rating
    Dec 20 2018

    Hello my name is ernest diprose and earlier today I had reason to phone callington health centre regarding a health problem I was told I would be given a telephone appointment with a doctor from Gunnislake health centre later that morning, and as promised a doctor called me, I would like to say it was a pleasure to talk to her she listened while I explained my problem and also at the same time put me at ease.and handled my problem with compassion and understanding, I want to say people are quick to complain about the NHS but when you get treated like I did I feel I need to pass comment on the excellent service I received today I have to say the manner in which I was spoken to could not have been bettered, when you are under the weather you just want help to make you feel better well I got the help I needed and in a way that deserves a mention a grateful patient
    Original Comment Report...

    Reply from Gunnislake Health Centre
    Thu, 27 Dec 2018 16:59:22 Z

    Many thanks for taking the time to leave this very positive comment. We are pleased that you felt the service you received was excellent, that is certainly our aim!! Regards Tamar Valley Health

    Gunnislake Health Centre
    Review SourceBy:Gunnislake H
    Rating:..Star Rating
    Oct 12 2018

    I attended a six monthly Diabetic Appointment recently with the practice nurse , i do not want to go into detail but would like to say that the treatment i received was first class, the nurse in question could not do enough for me and i left feeling very pleased. Thank you very much Gunnislake health centre.
    Original Comment Report...

    Reply from Gunnislake Health Centre
    Tue, 30 Oct 2018 11:08:54 Z

    Thanks very much for your positive feedback. I will pass on your kind comments . Tamar Valley Health

    Gunnislake Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 19 2018

    I have attended Gunnislake surgery for about 14 years and always had excellent service. All staff are friendly, courteous and utterly professional, giving me total confidence in the NHS. The receptionists despite having a constant stream of customers remain calm, welcoming and helpful. The waiting area is light, airy and calm, with an excellent toddler play area. The nurses are superb. Always working fast yet remaining attentive, warm and reassuring. The Doctors are incredibly professional. We are all aware of the ludicrous time pressure they are under yet I have always been made to feel like I am absolutely the center of their attention in the time that I am with them. They have SO much to do, I really don't know how they cope. I am really grateful for their time and advice. The telephone answering system is like something out of the 90's, mechanical sounding messages and sometimes just cutting off. The Tamar Valley Health website looks like something from the 80's. Cluttered, confusing, links that don't work, utterly unintuitive menus, frankly a bit of a nightmare. I have fed back on this several times in the last couple of years with no feedback. Great that it gives easy access to the CQC latest report. Excellent pharmacy on site with highly knowledgeable and friendly staff.
    Original Comment Report...

    Reply from Gunnislake Health Centre
    Wed, 23 May 2018 17:31:24 +0100

    Many thanks for your valuable feedback. It is very much appreciated and thank you for your kind words. Our telephone system is old (but not that old) so you will be interested to hear that we are having a new system installed. This will hopefully be the end of June. Lets hope you notice a marked improvement. We are also looking into a new website and we are hoping to change this too. In the meantime I will ask our IT team to look into the Links that do not work. I appreciate that this must be very frustrating. It is for me too as we are trying to encourage our patients to make better use of our Website. Many thanks Tamar Valley Health

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    Gunnislake Health Centre, The Orchard, Gunnislake, PL18 9JZ

    GP Practice in Gunnislake

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