St Levan Surgery |
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3.5 
28 Reviews St Levan Surgery 350 St Levan Road, Keyham, Plymouth, Devon, PL2 1JR Phone : Web :http://www.stlevansurgery... Email :. EPS : Available .... CQC : 
Status : Open
St Levan Surgery is a GP Practice in Plymouth and provides a list of services listed below if available. This GP practice has 28 reviews with a rating of 3.5 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how St Levan Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,012 individuals have been screened out of a possible 1,509 eligible people.A total of 67.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 196 people to hit the required 80% screening target. | 1,012 |
| Cervical Screening Ages 50 to 64 | 542 individuals have been screened out of a possible 755 eligible people.A total of 71.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 62 people to hit the required 80% screening target. | 542 |
| Overall number of GP appointments | 3,968 Number of appointments in Aug 2023 from a practice list size of 8,341 patients | 3,968 |
| Face to face appointments | 2,777 Face to Face appointments in Aug 2023 which is 70% of the total number of appointments. | 2,777 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1,070 Telephone appointments in Aug 2023 which is 27% of the total number of appointments. | 1,070 |
| Unknown appointments | 121 Unknown appointments in Aug 2023 which is 3% of the total number of appointments. | 121 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Lisa t |
| May 12 2021 | ||
Ive been with this surgery a good while. . ..in the beginning there was lack of communication between doctors and front desk. ....but now o find them excellent. ....I have a few medical issues and the dr I see is absolutely so understanding and helpful. .I would not dream of changing surgeys...my weekly prescription is always at the chemist. .. .whem I think how many prescription s theu have to arrange every week I think there doing a fantastic job.... ..so thankyou to the girls on front desk and thanks to my doctor. | ||||||
 | By: | St L |
| Sep 5 2019 | ||
Care provided has always been adequate with GPs and nurses friendly, however lack of communication between medical professionals and front desk is woeful, resulting in an overall difficult experience; for example: misplaced prescriptions, incorrect information and inconsistent care. Front desk team unhelpful and seemingly unaware of the concept of customer service or taking ownership of any issues. Lack of continuity and ownership through extended treatment has also made life very difficult, making simple issues almost impossible to resolve. I would avoid if you have an alternative option available | ||||||
| By: | Anonymous |
| Aug 23 2019 | ||
Efficient, friendly and effective. Always a positive experience. Caring staff, I think the GP access system where you speak to a GP the same day is very good. No 2, 3 or 4 week waits to see someone at this surgery! | ||||||
