Elm Surgery |
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3.1 
9 Reviews Elm Surgery 123 Leypark Walk, Plymouth, Devon, PL6 8UF Phone : Web :https://www.elmsurgery.co... Email :. EPS : Available .... CQC : 
Status : Closed
Elm Surgery is a GP Practice in Plymouth and provides a list of services listed below if available. This GP practice has 9 reviews with a rating of 3.1 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Elm Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,050 individuals have been screened out of a possible 1,381 eligible people.A total of 76% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 55 people to hit the required 80% screening target. | 1,050 |
| Cervical Screening Ages 50 to 64 | 571 individuals have been screened out of a possible 740 eligible people.A total of 77.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 21 people to hit the required 80% screening target. | 571 |
| Overall number of GP appointments | 4,914 Number of appointments in Aug 2023 from a practice list size of 9,680 patients | 4,914 |
| Face to face appointments | 2,197 Face to Face appointments in Aug 2023 which is 44.7% of the total number of appointments. | 2,197 |
| Home Visits | 81 Home Visits in Aug 2023 which is 1.6% of the total number of appointments. | 81 |
| Telephone appointments | 1,680 Telephone appointments in Aug 2023 which is 34.2% of the total number of appointments. | 1,680 |
| Unknown appointments | 94 Unknown appointments in Aug 2023 which is 1.9% of the total number of appointments. | 94 |
| Video call appointments | 862 Video call appointments in Aug 2023 which is 17.5% of the total number of appointments. | 862 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Eternally g |
| Jan 13 2022 | ||
I had to telephone the surgery on behalf of my elderly mother, the receptionist booked a call back for me, a GP rang me and within an hour the brilliant Dr Ray came out to see her, nothing was too much trouble, he was very patient, kind and thorough, he listened too our concerns and my suggestions, he got the crisis team involved and by 5pm mum had been seen and assessed by the lovely OT’s who supplied equipment, are returning tomorrow to supply some more and have arranged physios to call, plus a prescription waiting at the chemist. Had I done a self referral to social services it would have taken weeks, in just one day they whole Elm Surgery Team and Live Well Crisis team have hopefully averted a very nasty life threatening accident happening. Imagine how much todays service would have cost me without the NHS!! Drs and the whole NHS are under immense pressure, complaints and negative feed back will only lead to the excellent staff we have leaving to find a less stressful job, there are so many really Ill people around, with resources being cut all ways and more and more patients being put onto the Doctors, because surgeries close, they try so hard but often there best is never enough for some people, who expect miracles Thank you Elm Surgery for all you do. | ||||||
| By: | Tym |
| Jul 21 2021 | ||
I have just received an email, to say my prescription was ready to collect after making a complaint to the surgery. If I could leave this surgery and find a better one I would, I'm a 42 Yr old man and get treated like a child. I'm currently on a weekly prescription from a few years ago when I was prescribed and addicted to cosine. My addiction was treated and cured some time ago and I'm still on a weekly prescription for non related medication despite putting in many requests to change it back to monthly, and iv also not had any medication reviews in over 2 years, I thought these was 6 monthly. | ||||||
 | By: | Anonymous |
| Aug 3 2019 | ||
Have been with the practice for over four years now. No issues with getting an urgent appointment when needed. GPs and nurses very helpful and HCAs friendly and professional. As a fellow healthcare professional I thoroughly recommend the practice. | ||||||
