Castle Place Practice |
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2.1 
7 Reviews Castle Place Practice Kennedy Way, Tiverton, Devon, EX16 6NP Phone : Web :https://castleplacepractic.. Email :castleplacepractice@nh. EPS : Available Status : Open
Castle Place Practice is a GP Practice in Tiverton and provides a list of services listed below if available. This GP practice has 7 reviews with a rating of 2.1 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Castle Place Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,461 individuals have been screened out of a possible 1,956 eligible people.A total of 74.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 104 people to hit the required 80% screening target. | 1,461 |
| Cervical Screening Ages 50 to 64 | 1,023 individuals have been screened out of a possible 1,342 eligible people.A total of 76.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 51 people to hit the required 80% screening target. | 1,023 |
| Overall number of GP appointments | 10,737 Number of appointments in Aug 2023 from a practice list size of 13,637 patients | 10,737 |
| Face to face appointments | 4,603 Face to Face appointments in Aug 2023 which is 42.9% of the total number of appointments. | 4,603 |
| Home Visits | 28 Home Visits in Aug 2023 which is 0.3% of the total number of appointments. | 28 |
| Telephone appointments | 4,229 Telephone appointments in Aug 2023 which is 39.4% of the total number of appointments. | 4,229 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 1,877 Video call appointments in Aug 2023 which is 17.5% of the total number of appointments. | 1,877 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Sep 18 2019 | ||
I have attempted to make contact 4 times to get test results. On two day I waited for 30 minutes with no response an the third there was a message that staff were on training. On the fourth day I got a message that i was on a training line and there was a long queue. I gave up after 15 minutes.
I have tried mornings and afternoons, first thing and late.
I am overseas at the moment so cannot pop in to ask for my results. | ||||||
| By: | Anonymous |
| Aug 13 2019 | ||
Dreadful. Takes hours to get through on the phone then you get an appointment in 3 weeks time. I have very limited mobility and my hands don't work properly either so going to the surgery or booking on line are both problematic. They insist that patients use their on line patient access but no thought has been given to those that are unable to do this. By the way I am not a pensioner pining for the good old days I am in my early 40s and just want a surgery that I can contact. | ||||||
 | By: | Anonymous |
| Jan 21 2024 | ||
Very poor practice. The team of GPs at this surgery and inept, rude and obnoxious. They don't read notes, they send condescending text messages and treat patients like dirt. Timekeeping is next to useless, when a GP does eventually phone there is no apology for the late call, instead they come across with a stinking attitude and condescend the patient they are speaking to. How this practice continues to function is beyond me, they most definitely do not care about the patients. | ||||||
