Knowle House Surgery

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    star rating
    3.0
    9 Reviews
    Knowle House Surgery
     Harwood Avenue,
     Tamerton Foloit,
     Plymouth,
     Devon, PL5 4NU
    Phone :
    Web :..

    Email :.

    EPS : Available
    Status : Closed
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  • Provider Information
  • Knowle House Surgery is a GP Practice in Plymouth and provides a list of services listed below if available. This GP practice has 9 reviews with a rating of 3 out of 5.

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  • Provider Services
  • Asthma Clinic
  • Learning disability health check
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
    4

    Good
     

    Ok
     

    Poor
    2

    Terrible
    3

  •  Patient Reviews

    Knowle House Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 29 2022

    After repeated econsults and telephone consultations over a long time no help was offered. After complaining and giving an opinion on the poor treatment offered to patients I was removed from the practice. As symptoms are still ongoing and not notified of removal until 48 hours before removal I cannot get repeat prescription to cover the period of time it takes to register with another practice and get an appointment to review medication. .

    Knowle House Surgery
    Review SourceBy:tom b
    Rating:..Star Rating
    Aug 17 2020

    My wife and I have registered with knower House for the last 50 years.We have had no complaints whatsoever, we have always been treated with the upmost care from receptionists and Doctors. 100% help.

    Knowle House Surgery
    Review SourceBy:Knowle H
    Rating:..Star Rating
    Oct 31 2018

    I have been with many surgeries over the years and this is without doubt the worst. I am an asthma sufferer and have Barratts oesophagus and have had both of these medications reduced without any consultation, I also been left without medication as no one told me I needed a review. The doctors are nice when you can get an appointment about 3-4 weeks in advance. I am changing surgeries now as I've had enough.
    Original Comment Report...

    Reply from Knowle House Surgery
    Fri, 09 Nov 2018 12:20:54 Z

    Dear Patient I am so sorry that you have had such a negative experience. It is difficult to look into your concerns as you have not identified yourself to me or taken your concerns through the practice complaints procedure. Medication reviews are there for safety reasons and it is dangerous to keep prescribing medication without seeing you from time to time. I note you are changing surgeries and I am sorry to see this. I would still urge you to contact me however so I can investigate your issues which would allow our organisation to learn from your experiences. Craig Smith-Avery Practice Manager

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    Knowle House Surgery, Harwood Avenue, Tamerton Foloit, Plymouth, PL5 4NU

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