The Leckhampton Surgery |
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3.0 
24 Reviews The Leckhampton Surgery 17 Moorend Park Road, Cheltenham, Gloucestershire, GL53 0LA Phone : Web :http://www.leckhamptonsurg.. Email :leckhampton.reception@. EPS : Available .... CQC : 
Status :
The Leckhampton Surgery is a GP Practice in Cheltenham and provides a list of services listed below if available. This GP practice has 24 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Leckhampton Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,522 individuals have been screened out of a possible 1,850 eligible people.A total of 82.3% of possible patients have been screened which is above the required mimimum standard. | 1,522 |
| Cervical Screening Ages 50 to 64 | 1,157 individuals have been screened out of a possible 1,441 eligible people.A total of 80.3% of possible patients have been screened which is above the required mimimum standard. | 1,157 |
| Overall number of GP appointments | 5,488 Number of appointments in Aug 2023 from a practice list size of 13,327 patients | 5,488 |
| Face to face appointments | 3,440 Face to Face appointments in Aug 2023 which is 62.7% of the total number of appointments. | 3,440 |
| Home Visits | 6 Home Visits in Aug 2023 which is 0.1% of the total number of appointments. | 6 |
| Telephone appointments | 1,921 Telephone appointments in Aug 2023 which is 35% of the total number of appointments. | 1,921 |
| Unknown appointments | 121 Unknown appointments in Aug 2023 which is 2.2% of the total number of appointments. | 121 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 9 2023 | ||
Impossible to make appointment online and have spent hours and £££s trying to get through on the phone. they now communicate via multiple text messages to all patients to give their excuses. This is not a service worthy of the name. | ||||||
| By: | Anonymous |
| Jun 19 2023 | ||
The nurses are fantastic, GPs are good but it is impossible to get an appointment. I have been asked to book a face to face in order to be able to receive a prescription but there are no appointments to be had.... Have logged in dutifully every morning for weeks just before 8 to check for released appointments.... nothing. Unfortunately I couldn't stay at my previous surgery due to moving out of the area, they were fantastic. I am a key worker myself and find this just unacceptable. | ||||||
| By: | Anonymous |
| Apr 22 2023 | ||
The doctors are fine IF you can get to them. The admin staff run the shop with tin hat 'systems' that actually exclude the needs of sick people. I don't want to discuss my health with a clerk and I don't want a clerk making decisions on my health issues. Nor should I be re-directed to online systems when I'm feeling really ill. The practice seems to have forgotten what it is there for, and doctors appear to be under the control of the admin staff. | ||||||
