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The Royal Crescent Surgery is a GP Practice in Cheltenham and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 4.5 out of 5. |
Provider Services | ||||
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The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Royal Crescent Surgery is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
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Cervical Screening Ages 25 to 49 | 1,139 individuals have been screened out of a possible 1,607 eligible people.A total of 70.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 147 people to hit the required 80% screening target. | 1,139 |
Cervical Screening Ages 50 to 64 | 491 individuals have been screened out of a possible 647 eligible people.A total of 75.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 27 people to hit the required 80% screening target. | 491 |
Overall number of GP appointments | 4,315 Number of appointments in Aug 2023 from a practice list size of 8,154 patients | 4,315 |
Face to face appointments | 2,780 Face to Face appointments in Aug 2023 which is 64.4% of the total number of appointments. | 2,780 |
Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
Telephone appointments | 1,477 Telephone appointments in Aug 2023 which is 34.2% of the total number of appointments. | 1,477 |
Unknown appointments | 58 Unknown appointments in Aug 2023 which is 1.3% of the total number of appointments. | 58 |
Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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By: | Leepfairey |
| Aug 21 2022 | |||
Although I have to book routine appointments a month or more in advance for my doctor, Dr Williams, I also have the option of an on the day appointment if it is urgent. I have mental health problems and an chronic illness and I recently needed an urgent appointment due to an SH incident. I was able to get the other doctor I trust to do a phone appointment that day. I honestly have not had doctors like them and can't recommend them enough. I'm a bit worried as we are moving and I won't be able to find another surgery like this one. |
By: | Anonymous |
| Mar 20 2019 | |||
I recently had to see a GP here for my 1 year old daughter. From booking the appointment (quick access over the phone/friendly and efficient receptionist) through to seeing the GP (who called me through with very little waiting time), I had a very positive experience. The GP was confident, had good communication skills and managed the problem extremely well. This experience was consistent with my previous experiences of this practice- all very positive. |
By: | Anonymous |
| Oct 26 2018 | |||
Various websites indicate that the practice opens at 8am, the receptionist today told me that they've had appointments booked from 8.30am. Knowing this I can't understand how the doctor managed to be an hour late for a 9am appointment. There are signs in the waiting room that say each appointment will be for 10mins. Even if you double that I can't understand how you can amass an overrun of an hour so early in the day. It's upsetting, especially when it takes some of us quite a lot of effort to get to the practice, contending with rush hour traffic etc. After waiting so long I had to leave without seeing the Dr. It was a complete waste of time. Unfortunately I cannot recommend this practice. |
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