Weeping Cross Health Centre

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    star rating
    3.2
    20 Reviews
    Weeping Cross Health Centre
     Bodmin Avenue,
     Stafford,
     Staffordshire, ST17 0EG
    Phone :
    Web :https://www.wxhc.org.uk..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Closed
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  • Provider Information
  • Weeping Cross Health Centre is a GP Practice in Stafford and provides a list of services listed below if available. This GP practice has 19 reviews with a rating of 3.1 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Baby clinic with health visitor
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Dressings clinic (nurse led)
  • Joint injections
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
  • Phlebotomy
  • Primary care counselling service
  • Smoking cessation clinic
  • Travel health with yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Weeping Cross Health Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 492,446 individuals have been screened out of a possible 3,459 eligible people.

    A total of 70.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 322 people to hit the required 80% screening target.
    2,446
    Cervical Screening Ages 50 to 641,312 individuals have been screened out of a possible 1,745 eligible people.

    A total of 75.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 84 people to hit the required 80% screening target.
    1,312
    Overall number of GP appointments8,219 Number of appointments in Aug 2023 from a practice list size of 21,443 patients8,219
    Face to face appointments6,385 Face to Face appointments in Aug 2023 which is 77.7% of the total number of appointments.6,385
    Home Visits93 Home Visits in Aug 2023 which is 1.1% of the total number of appointments.93
    Telephone appointments1,741 Telephone appointments in Aug 2023 which is 21.2% of the total number of appointments.1,741
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    8

    Good
    1

    Ok
    3

    Poor
    2

    Terrible
    6

  •  Patient Reviews

    Weeping Cross Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 13 2023

    Book an appointment the text from Weeping Cross said .. You call and call and finally when through on 5th April told no more appointments for the whole of April ... ' What about May ? ' we are not taking any bookings for May at this time .Call back at the end of April . WHAT!!!! And phoning is the only way of getting an appointment . Locking phones in a cupboard , silencing the ring or lifting the receiver is the practice's best defence of keeping the public away. Best of luck with which doctor you get .. It's a lottery . It's got no better in the last 2 years . Gareth needs to take a long look in the mirror because managing ain't for him . Feeble responses on the NHS web site is not going to cut it .. Not employing enough doctors is perhaps an answer ? It ain't rocket science Gareth .. Go look at your scores on Google review ,, are you honestly happy with those ? It looks like the scores here are not much better either . It's got to be an appallingly badly run practice .. Get a prescription ? Go ask god ,,, at least he may respond .. It needs the GMC or closing ...

    Weeping Cross Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 15 2022

    Just try getting an appointment . The phones are either engaged , ring for ever or when they are picked up you are put on hold . The NHS app system of patients detailed records, notes ,results of tests, booking, referral or contact are all blocked by this surgery . Emailing is a no no and restricted to admin queries only, not booking nor arranging any form of consultation .The only recourse is to ring . Best of luck with that .In this digital age ,,, really ? The advice on the NHS web site is use the GP's web site , use the app or call . If none of these are accessible or working go to reception . Triage is at reception so get ready for that . Consultations are brief and ill informed . Blood tests and doctor you see are a lottery. Go to google reviews as this gives a better picture of how bad this surgery's services have got .And this isnt ,as one would be led to believe lately , because of corona virus . The NHS review page is clearly a false representation with only positive reviews allowed to stay there . ie as indicated monitored and moderated. And what the hell does it matter if I am in the armed forces or not ? A shockingly bad service .

    Weeping Cross Health Centre
    Review SourceBy:Dissapointed
    Rating:..Star Rating
    Jul 17 2021

    A shambles. A practice manager who can't manage, hopeless receptionists and too few doctors. With 3 practices, 20,000 patients in total and £155 per head from the NHS ( I.e. over £ 3 million pa ) one has got to wonder who is trousering the money because it certainly isn't being spent on patient care.

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    Weeping Cross Health Centre

    GP Practice in Stafford

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