Sherbourne Medical Centre |
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3.7 
29 Reviews Sherbourne Medical Centre 40 Oxford Street, Leamington Spa, Warwickshire, CV32 4RA Phone : Web :http://www.sherbourne.nhs... Email :. EPS : Available .... CQC : 
Status : Open
Sherbourne Medical Centre is a GP Practice in Leamington Spa and provides a list of services listed below if available. This GP practice has 28 reviews with a rating of 3.7 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Sherbourne Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,220 individuals have been screened out of a possible 1,921 eligible people.A total of 63.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 317 people to hit the required 80% screening target. | 1,220 |
| Cervical Screening Ages 50 to 64 | 697 individuals have been screened out of a possible 902 eligible people.A total of 77.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 25 people to hit the required 80% screening target. | 697 |
| Overall number of GP appointments | 5,211 Number of appointments in Aug 2023 from a practice list size of 10,933 patients | 5,211 |
| Face to face appointments | 2,116 Face to Face appointments in Aug 2023 which is 40.6% of the total number of appointments. | 2,116 |
| Home Visits | 15 Home Visits in Aug 2023 which is 0.3% of the total number of appointments. | 15 |
| Telephone appointments | 3,080 Telephone appointments in Aug 2023 which is 59.1% of the total number of appointments. | 3,080 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Sherbourne M |
| Sep 12 2019 | ||
I've yet to have it explained to me why this practice is so so busy when I never see patients in the waiting room; just a bunch of nurses chatting behind the reception window. This must be why a combination of drugs I require, ordered online on a Saturday (please give 48 hours' notice!) are not available for collection from my pharmacy on the THURSDAY afternoon, four business days later. Join this practice if you have no ongoing health issues, never get sick, and never need a prescription. It's great. I haven't seen a doctor in this practice for 18 months, but, for full price, I'm still able to get my prescribed drugs. Eventually. I can't remember when I had a last appointment here, but I'm being asked on this feedback form to say when! I only ever have contact by phone these days, so I'm making up an appointment date. | ||||||
| By: | Sherbourne M |
| Sep 12 2019 | ||
Four months ago my Wife and I moved to live in a Retirement Village in Leamington. We were naturally apprehensive about finding a good Medical Practice
We need not have been.
From the moment we registered we have had nothing but first rate service from the Receptionists (on-line and face to face), from the nurses (both appointments and at short notice) and from all three GPs (over the phone and in the Surgery)
We have, to our delight, been treated with respect, courtesy, humour and professionalism.
The 'phone triage system works extremely well and, when necessary, we have been able to obtain appointments without undue delay.
The Pharmacy opposite the Surgery is convenient, as is the Disabled Parking immediately outside the door!
Finally, we are very pleased with the online access for booking appointments and ordering prescription. "Patient Access" is an intuitive and functional portal.
We are indeed glad that we moved to Leamington Spa and most appreciative of the support
and service offered by the Practice.
Thank you. Reply from Sherbourne Medical Centre Thu, 12 Sep 2019 16:52:45 +0100 Thank you for taking time to review the Practice and to leave such a positive response. Our Team always tries their best to help our patients feel welcome and supported. Thank you for your positive feedback. | ||||||
| By: | Sherbourne M |
| Jul 15 2019 | ||
Since this surgery has moved to making appointments via telephone call backs, I have been able to get on the day appointments via the phone and in-person if necessary. This is highly important to me as I suffer with a condition where I don't know if I'm going to wake up feeling good and energetic or weak and in pain. Beyond this, the staff are very polite and non-judgemental which is great because I feel very comfortable at all times. Reply from Sherbourne Medical Centre Mon, 15 Jul 2019 13:29:50 +0100 Thank you for your kind comments. I am glad to hear that the new telephone system is working well for you. | ||||||
