Quincy Rise Surgery |
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Quincy Rise Surgery is a GP Practice in Brierley Hill and provides a list of services listed below if available. This GP practice has 19 reviews with a rating of 2.4 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Quincy Rise Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 296 individuals have been screened out of a possible 386 eligible people.A total of 76.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 13 people to hit the required 80% screening target. | 296 |
| Cervical Screening Ages 50 to 64 | 285 individuals have been screened out of a possible 349 eligible people.A total of 81.7% of possible patients have been screened which is above the required mimimum standard. | 285 |
| Overall number of GP appointments | 1,010 Number of appointments in Aug 2023 from a practice list size of 2,868 patients | 1,010 |
| Face to face appointments | 655 Face to Face appointments in Aug 2023 which is 64.9% of the total number of appointments. | 655 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 355 Telephone appointments in Aug 2023 which is 35.1% of the total number of appointments. | 355 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Apr 10 2018 | ||
My family have been with the surgery for 5 years and could not fault it, until Dr Merotra left. Walk in appointments stopped and the receptionist became miserable and rude. I truly believe she is in the wrong profession and should not be allowed to talk to patients in the way I was last spoken to. I finally made the decision to leave this week after trying and failing to get an appointment for my 5 week old son, who had already been in urgent care the previous week due to no appointments. Best decision I have made, registered my whole family with Three Villages and had the best service ever. Receptionist there actually likes her job and was professional and respectful. We all have a health check booked with the nurse for tomorrow and my 5 week old son was seen the same day by a fantastic doctor. It is a shame we have felt the need to leave what was once a family friendly surgery where you could see a doctor without being patronised by the receptionist. | ||||||
| By: | Anonymous |
| Mar 23 2018 | ||
It is sometimes difficult to embrace change especially when what you get isn't what you're used to or have come to expect over many years. It therefore requires some sympathetic understanding and adaptability on both sides and an element of gradualism rather than sweeping changes that fit with government doctrine but, in reality, aren't enshrined in primary legislation. This, coupled with some common sense, would really help.
Here's a personal example. I attended the practice this week with three conditions that at least two actually needed medical intervention and the other possible medical intervention. On entering the consultation room and trying to explain there were three thing I need to discuss I was told to prioritise them and pick the one I felt required the most attention - one condition per appointment I would need to make further appointments for the other conditions! Now, given the main issue appears to be getting an appointment in a sensible time scale, I does seem rather silly to require me to make a further two appointments (each of say 15 minutes) when all three of my conditions could easily have been dealt with in 20 minutes. Political correctness and guidelines in front of common sense I think.
Then the prescription - 2 items were prescribed at a cost of £17.20 to myself. However, I was subsequently told having paid out this sum, that one of the items was available over the counter at a fraction of the prescription price! Why didn't the doctor inform me of this?
As I said in the title, I'm sticking with this practice at the moment as I'm under no illusion that many other practices are operating in the same way, but it may soon be time to see if the 'grass is greener' elsewhere... | ||||||
| By: | Anonymous |
| Mar 23 2018 | ||
Takes ages to get an appointment and the lady who works in reception comes across as rude, arrogant and patronising. You also regularly wait for sometimes over an hour in the reception to be seen. Totally inadequate management. It doesn't seem like im tge only one experiencing this. Lets hope the CQC pick it up! | ||||||
